"Graduate Program Support and Advising Specialist"

Job Summary

Responsible for development, administration and support of academic and recruitment support and initiatives for assigned college/academic graduate programs. Collaborates with academic program partners in the Graduate College to identify and expand prospect pools, recruitment strategies and execute outreach campaigns to meet program goals. Serves as a liaison with the college and campus partners, such as graduate and undergraduate admissions, registrar's office and bursar's office. Provides advisement to graduate students to promote student success.

Responsibilities

• Supports the admission, administrative, and recruitment efforts for the assigned college/graduate programs, including addressing all inquiries, providing appropriate and up-to-date information and/or materials
• Participates in recruitment activities such as recruitment fairs, and organizes and facilitates information sessions for assigned programs
• Assists with the organization and facilitation of new student orientation
• Assists the faculty program coordinator with campus collaborative efforts
• Assists with the development, and procurement of recruitment and instructional materials for prospective and current students
• Provides guidance, counseling, and advisement to students in the program(s) regarding curriculum requirements, course selection and planning, progression monitoring and university policies, processes and resources
• Provides administrative support to students within program including registration, override, and prerequisite management
• Maintains accurate and comprehensive student records
• Assists program leaders on student success initiatives
• May assist with the development or maintenance of program website, social media and other platforms ensuring accurate information is provided

Required Qualifications

Educational Requirements

Bachelor's degree from an accredited institution of higher education, preferably in a discipline within the assigned college

Other Required Qualifications

Current, valid, and unrestricted drivers' license

Required Experience

Two (2) years of related experience

Preferred Qualifications

Preferred Educational Qualifications

Advanced degree from an accredited institution of higher education

Preferred Experience

Experience in a higher education setting

Additional Qualifications

Degree in computing related fields such as computing science, information technology from an accredited institution of higher education

Proposed Salary

The budgeted salary range for this role is $51,600-$71,000 annually. Offers are based on relevant experience.

Knowledge, Skills, & Abilities

Abilities

• Ability to always display professionalism and discernment
• Ability to be self-directed and initiate and lead projects
• Ability to work collaboratively and communicate with internal and external partners
• Able to handle multiple tasks or projects at one time meeting assigned deadlines

Knowledge

Familiar with Banner and student admission and registration procedures and programs

Skills

• Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
• Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
• Strong attention to detail and follow up skills
• Strong customer service skills and phone and e-mail etiquette