Job Description
Montgomery College, Germantown Campus, seeks candidates for a
Full-time Graduation Technician in the Records and Registration
department. The work schedule is Monday, Wednesday, Thursday, and
Friday 8:30am – 5:00pm, Tuesday 10:00am – 6:30pm. This is a
Bargaining, non-exempt, grade 21 position. For non-exempt
positions, you are not eligible to work a secondary job at
Montgomery College. This position is eligible for telework (1) day
a week after probation period. Telework eligibility and total days
per week are subject to change based on the operational needs of
the applicable unit/area. Montgomery College does not currently
offer voluntary remote work, or withhold payroll taxes for states
outside of its tax reciprocity agreements. As a result, employees
must reside in, and perform any approved telework from Maryland,
Washington, DC, Virginia, West Virginia, Delaware, or Pennsylvania.
Employees residing in other states at the time of hire are not
eligible for telework until they have secured a permanent residence
in one of the states listed above.
Montgomery College promotes and creates a working and learning
environment rooted in the basic tenets of fairness, belonging, and
inclusiveness.
Job Summary
Under general supervision, conduct degree audits to determine
student eligibility for graduation, send graduation information to
students, and process graduation applications and course
substitution forms.
Assist Records and Registration staff with grade changes,
transcript requests, and course registration. Service is provided
through in-person front counter service, phone video conferencing
and email conversations to students and the general public.
The work of this job class entails the performance of specific
rules, regulations or procedures and typically includes a complete
portion of an assignment of broader scope. The work product or
service influences the accuracy, reliability, or acceptability of
further processes or services. Duties involve a variety of
processes, methods and decisions regarding what needs to be done,
which may depend on examination of the subject matter. The chosen
course of action may have to be selected from several
alternatives.
Contacts are with the general public, faculty, students, Records
and Registration staff, Central Receiving staff, and vendors.
Duties include but are not limited to:
- Review graduation applications and conduct degree audits to
determine whether students have met program requirements.
Enter and maintain prospective graduate information in College
systems.
Notify students of their graduation status and order diplomas
and certificates for eligible graduates.
Prepare graduation reports for staff, faculty, and
administrators.
Develop and maintain the official list of graduates for the
commencement program, including honors and Phi Theta Kappa
designations.
Provide students with information about graduation
requirements, deadlines, and commencement activities through email,
mail, phone, and in-person assistance.
Participate in graduation fairs and other activities designed
to help students prepare for graduation.
Serve on the Commencement Committee and assist with
commencement planning, rehearsals, and ceremonies.
Prepare graduation verification documents and invitation
letters for prospective graduates.
Assist students with registration for credit courses and review
requests for waivers and special permissions.
Respond to questions about graduation, commencement,
registration procedures, course offerings, and academic
regulations.
Process requests involving student academic records, including
official transcripts and enrollment verification, in accordance
with College policies and applicable state and federal
requirements.
Receive, review, and process course substitution requests.
Maintain accurate student information while protecting the
confidentiality of student records.
Perform other duties as assigned.
Successful candidate should have:
- Strong customer service skills and a student-focused
approach.
- Strong attention to detail and the ability to accurately review
and enter information.
- Effective written and verbal communication skills.
- Strong organizational and problem-solving skills.
- Ability to manage multiple responsibilities and deadlines.
- Ability to work effectively with students, faculty, staff, and
administrators from diverse backgrounds.
- Ability to understand and apply policies, procedures, and
regulatory requirements.
- Proficiency with Microsoft Office and other computer
applications.
- Ability to perform basic calculations and proofread documents
for accuracy.
- Ability to learn and use the technology and equipment required
for the position.
Required Qualifications:
- High school diploma or G.E.D.
- Three years of general office experience.
- An equivalent combination of education, training,
certification, and experience that provides the knowledge and
skills needed to perform the essential duties of the position may
also be considered.
- Eligible applicants must currently be authorized to work in the
United States and not require employer visa sponsorship
Hiring Range: $24.40 – $31.71 hourly. Initial salary
placement for new hires falls between the minimum and midpoint of
the range and is based on relevant candidate experience and
internal equity. The maximum hourly rate for this position is
$39.01 hourly.
Application Process:
- Click Here to apply online
- Cover letter preferred
- For degrees earned outside of the U.S., a copy of your
education equivalency, conducted by a nationally recognized
evaluation service, must be included in your application.
For degrees earned outside of the U.S., a copy of your education
equivalency, conducted by a nationally recognized evaluation
service, must be included in your application.
As a condition of employment, the following are required at the
time of hire:
- Successful completion of a background check and degree
verification (if applicable).
- Participation in a Maryland State Retirement System plan
(Pension or Optional Retirement Plan, depending on the position).
If you are already retired from the Maryland State Retirement
System, you may not enroll in a Maryland State Retirement System
plan at Montgomery College and may have earn ings restrictions,
per state law.
Our
benefits package includes: generous paid
vacation, sick, paid holidays, medical, dental, vision, group legal
benefits, professional development, retirement plan, educational
assistance, tuition waiver for employee and dependents, wellness
programming including onsite gyms, pools and classes.
If a reasonable accommodation is needed to participate in the
job application or interview process, please contact Human
Resources and Strategic Talent Management at 240-567-5353 or
HRSTM@montgomerycollege.edu . We require at least two
weeks advance notice to enable us to provide the requested
accommodation.
Montgomery College is an equal opportunity employer committed to
promoting and fostering diversity among its student body, faculty,
and staff.
Montgomery College is a tobacco-free and smoke-free
workplace.
Closing DateFriday, September 4, 2026