Review eligibility and awarding criteria for all annual and
endowed scholarships
Update student financial aid offers with appropriate
awards.
Provide reports and information to University Advancement
regarding students awarded
Establish financial aid item types consistent with new annual
and endowed scholarships
Central point of contact for University Advancement for annual
and endowed scholarships
Special Programs
- Monitor the awarding and bills of students awarded in one of
the university’s special grant programs throughout the academic
year
- Maintain awarding protocols for all special programs and work
with Financial Aid Counselors to determine best practices for
awarding
- Maintain documentation of MOUs and other relevant documents for
special programs
- Central point of contact for Office of Admission and others for
special programs
Federal and State Grant Programs
- Work with Financial Aid Counselors to determine best practices
for awarding and reporting
- Provide key support for reconciliation of state and federal
programs
- Coordinate SEOG awarding process
Student Loan Programs
- Serve as a loan expert in the Financial Aid Office tracking and
processing all loans and loan-related issues, coordinating
on-campus entrance counseling while implementing and maintaining a
campus-wide financial literacy program.
- Process and monitor all student, parent and private loans in
accordance with applicable federal, state laws and regulations,
institutional policies
- Determine student eligibility for loans and quality control
award loans to ensure compliance with applicable federal and state
regulations
- With management team, establish yearly disbursement dates based
on academic calendar
- Complete reconciliation for all loan programs
- Assist in researching and resolving highly complex problems and
maintaining statistics related to loans, student indebtedness,
default and default prevention
- Evaluate internal practices, procedures and policies and
recommend changes or enhancements
Required Qualifications
- Bachelor’s degree or equivalent combination of
education/experience
- A minimum of two years financial aid administration experience
with strong current knowledge of federal and state financial aid
laws and regulations.
- Demonstrated knowledge of Pell Grant, SEOG, Cal Grant, and
Direct Loan programs
- Demonstrated skill in interpreting and applying Financial Aid
rules and regulations
- Proven ability to communicate clearly and accurately complex
procedures and eligibility rules to Chapman community
- Strong interpersonal skills and the ability to meet with campus
constituents as well as meet the reporting request needs of these
constituents
- Strong organizational skills to prioritize projects and
deadlines
- Strong analytical skills to research information and resolve
complex problems, as well as assess processes and provide
recommendation for improvement
- Computer skills in the use of Microsoft Office Suite
applications
- Ability to demonstrate tact and diplomacy and maintain a high
level of confidentiality and strict adherence to FERPA as well as
the ability to determine if requests from internal constituents are
consistent with FERPA
- Demonstrated ability to make appropriate decisions and sound
judgments on routine to critical matters
- Ability to understand and apply relevant regulations, policies
and procedures in a responsible manner and to work with the
Compliance Specialist to ensure compliance with federal and state
regulations
- Bookkeeping skills to be able to reconcile grant and
scholarships programs as well as loan programs and conduct quality
control of data
- Ability to work independently and be a team player when
needed
Desired Qualifications
- Financial aid administration experience in a private non-profit
institution
- Previous experience in annual and endowed scholarship awarding
and stewardship
Special Instructions to Applicants
At Chapman University, we believe collaboration thrives through
in-person engagement. This position is fully on campus, and
employees work alongside colleagues, faculty, students, and staff
each day to support our vibrant university community.
Chapman University is an equal opportunity employer that provides
equal employment opportunities to all individuals, regardless of
their protected characteristics. All qualified applicants and
employees are encouraged to apply and will receive consideration
for employment without regard to race, color, religion, age, sex,
sexual orientation, gender identity, gender expression, national
origin, ancestry, citizenship status, physical disability, mental
disability, medical condition, military and veteran status, marital
status, pregnancy, genetic information or any other characteristic
protected by state or federal law.
Applicants for Staff and Administrator positions must be currently
authorized to work in the United States on a full-time basis.
The offer of employment is contingent upon satisfactory completion
and outcomes of a criminal background screening and returning to
the Office of Human Resources a signed original acceptance of the
Chapman University Agreement to Arbitrate.
Minimum Number of References
2
Maximum Number of References
3
Pre-screening Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Resume
- Cover Letter
Optional Documents