Hauora Connector

About our team | Mō te tīma

At the University of Otago, our role is to create a supportive, vibrant, and inclusive student experience that everyone can enjoy. Our dedicated staff are committed to delivering high-quality, student-centred services that are well-coordinated and seamlessly integrated with the broader university community.

The Student Services Division works alongside the university community to offer practical, accessible, and high-quality support including career advice, support for Māori and Pacific Islands students, disability-related study assistance, recreation, and Student Health.

The role | Te mahi

This position plays a vital role in supporting tauira (students) by serving as a recognisable and approachable point of connection within the University. The role is centred on helping tauira confidently navigate university systems and processes, while also connecting them to the most appropriate support services when needed. It involves identifying any areas of concern early, advocating for tauira across the institution, and promoting strong mental and physical health within the wider University community.

As an important advocate, you will actively market and promote the Hauora Connector service ensuring visibility and access, creating opportunities to connect with both tauira and their whānau. In line with the University's commitment to the Pastoral Care Code, this position requires a high standard of pastoral support and leadership.

Your skills and experience | Kā pūkeka me kā wheako

You will have experience working with people with diverse backgrounds in Aotearoa, along with a tertiary qualification ideally in a relevant field. You’ll bring experience supporting young adults, particularly those in tertiary education, and will have a solid understanding of university systems and processes.

A genuine and proven interest in engaging with individuals from diverse cultures, faiths, languages, and life experiences is essential. Additionally, the ability to establish and maintain appropriate boundaries while offering support is a key requirement. Other key skills and experience required:

• Strong relationship-building skills (whakawhanaukataka) - ability to enhance individual mana.
• Lived or working knowledge of refugee background communities and their diversity.
• Understanding of Te Tiriti o Waitangi, Te Ao and Mātauraka Māori, and Te Reo Māori, or a willingness to learn.
• Clear and effective communication skills, including report and referral writing.
• Proficiency in digital tools for documentation, data management, and virtual communication.
• Flexible, adaptable, and professional approach.
• In-depth knowledge of local community support networks and agencies.
• Strong understanding of the Pastoral Care Code.
• Awareness of equity and inclusion issues in tertiary education.