Head of Registry

The Post

The Head of Registry provides strategic leadership for all Registry services at UWS, ensuring the delivery of an efficient, high-quality and student-centred service. This senior role oversees key operational areas including enrolment, student records, examinations and assessment, timetabling, and statutory returns. The post holder will drive continuous improvement across Registry functions, leading service redesign where necessary and embedding sector best practice and digital innovation to enhance efficiency, compliance, and the overall student experience.

Leading a high-performing team, the Head of Registry will foster a culture of excellence, innovation and continuous improvement, setting clear objectives and ensuring delivery to agreed standards and deadlines. The role also carries responsibility for ensuring compliance with all relevant legislative and regulatory requirements, managing risk, and maintaining robust governance frameworks. Acting as a key institutional representative, the post holder will also play a pivotal role in shaping policy and supporting academic quality processes.

The successful candidate should have the following:

• A first degree or equivalent professional experience
• A higher degree/postgraduate qualification, relevant professional qualification, or equivalent senior-level experience
• Demonstrated leadership of design and delivery of high quality, student-centred services
• Expert knowledge of student and academic administration within UK Higher Education, including policy and process development, and operational leadership
• Strong experience, alongside a strategic understanding and knowledge, of national HE and institutional issues relating to educational quality and administration.
• Experience of managing significant budgets, including delivering strategic change with financial efficiencies.
• Experience of leading and managing directly or indirectly large teams of people.
• Proven record of leading complex change projects and delivering measurable improvements.

About Us

The University of the West of Scotland is one of Scotland’s largest and most dynamic modern universities. Our reach across the country, together with our London campus, means that UWS is a significant force in global knowledge creation, innovation, and a leading provider of undergraduate, postgraduate and research degree education.