The opportunity arises as our current Head Porter prepares to retire after many years of valued service to the College. This is a key leadership role, responsible for managing a dedicated team of Porters and overseeing security, access control, fire safety, emergency response, student welfare support and day-to-day operations across the three Porters’ Lodge. We staff all three lodges 24/7 with a team of 11 Shift Porters and 6 Night Porters who you will be responsible for, as well as a Deputy Head Porter and a Fire Safety Porter.
The successful candidate will bring proven management experience in a customer-facing or service-led environment, together with strong leadership, organisational and communication skills. They will be calm under pressure, security-conscious, discreet and committed to maintaining a welcoming, safe and supportive environment for Fellows, students, staff and visitors. The role requires flexibility, sound judgement and the ability to work collaboratively with colleagues across the College while upholding professional standards and Trinity Hall’s tradition of excellent service.
If you are an experienced, people-focused leader with a commitment to service excellence, safety and community, we would be delighted to hear from you.
What We Offer
- A permanent, full-time position (37.5 hours per week)
- Working hours will normally be Monday to Friday, with flexibility required to meet operational needs
- Salary of £44-47,000 per annum, subject to a six-month probationary period
- A competitive employee benefits package
What We are Looking For
- Excellent communication, interpersonal and organisational skills
- Strong leadership skills and the confidence to make sound operational decisions
- Relevant health and safety knowledge/qualifications
- Fire safety training and first aid certificates, or willingness to undertake training where required
Key Areas of Responsibility
- Management and staff leadership
- Security and access control
- Health, safety and fire safety
- Student welfare support
Selection Process
- First-stage interviews (online), w/c 12 October 2026.
- Second-stage interviews (in-person), w/c 19 October 2026.
Employees' Benefits
- 25 days plus bank holidays annual entitlement
- Extra day's holiday every two years
- Defined contribution pension scheme
- Meal on duty
- Group Life Insurance Cover
- Help@Hand from Unum
- Uniform provided
- Training and development opportunities
- Medicash health plan
- Annual bonus scheme
- Recruitment incentive
- Long Service Awards
How To Apply
In applying for this role, you will provide personal data which the College will process in accordance with its data protection obligations and its Data Protection Policy, Data protection resources section of the website.
Applications must be received by 12.00pm on Friday 2nd October 2026.
Contact
For general enquiries please call 01223 764660 or email jobs@trinhall.cam.ac.uk.
£44,000 to £47,000 pa, plus pension and benefits
