"Health Care Representative"

Position Summary

The Health Care Representative will support medical office operations by actively performing in a variety of roles that combine both direct and indirect patient care. In this important front-line role, the selected candidate will proudly provide service to our patients with a warm greeting and perform administrative functions for the clinic or medical office through knowledge of medical terminology and applications.

Minimum Requirements

Knowledge normally acquired through a high school education; a minimum of one year of related and progressively more responsible or expansive work experience in a medical office, medical clinic, or in mental health office; or an equivalent combination of education and experience.

Desired Qualifications

Familiarity with medical terminology; experience in scheduling, screening, and confirming medical appointments using a computerized information system; current or prior experience obtaining/checking authorizations; experience scanning documents and handling a multi-line phone system. One year of work-related experience in a medical office clinical setting with medical terminology preferred. Must have a strong desire and/or experience to work with a patient population that is diverse socially, financially, and ethnically. Must have the ability to work independently and collaboratively with minimal supervision completing assignments accurately.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Resume, Cover Letter

Work Hours

Work hours are typically 8:00 a.m. - 5:00 p.m. but may vary as necessary to accommodate clinic operations.

Website

https://healthcare.msu.edu/

Summary of Health Risks

Exposure to human blood, serum, and other body fluids; and materials covered under Universal Precautions; TB risk or work within three (3) feet of patients in a health care setting; wear a respirator.