"Healthcare Record System Specialist"

Job Summary

The position is an institutional resource for EPIC and EPIC research as it pertains to research at AU; for being primary point of contact with investigators and clinical trial coordinators; and for training and assistance with entry of study components into EPIC as it pertains to research and as required by the system. This position creates institutional reports as requested by AU leadership and the study teams and assists with training and roll out of new EPIC features and functionality as they become available to the AU research community. This position will also assist with user training and access as needed.

Responsibilities

Responsibilities to include but not limited to:

Training

Reports to lead position and assist in the training AU personnel with regard to all components of EPIC applications and their implementation to the AU Community. Acts as a primary point of contact for EPIC inquires and interactions. Provide training in and assist in developing resources for EPIC security measures and for access management and protection of data. Evaluate clinical trial protocols ensuring consistent development of study calendars which comply with study procedures. Develop, organize, and deliver training to users and community in a manner that is accessible, convenient and organized.

User Support

Provides user support and serves as a liaison to WMCGH IT for resolving issues and assisting users with EPIC. Creates enterprise-wide reports for administration and study sites. Facilitates user training and access to EPIC for research.

Integrations

Ensures integrations between OnCore, EPIC, and other research systems are functioning and troubleshooting of issues. Helps implement and validate any new integrations or upgrades as needed. Works with WMCGH to ensure quality assurance by validating research data in EPIC and communicating with research sites and WMCGH if discrepancies are found in EPIC.

Collaboration

Work collaboratively with other application administrators to ensure the efficient delivery of clinical research services and support. Crosstrain in OnCore and Research Development Services to include study calendar review and conduct of Medicare Cost Analysis.

Required Qualifications

Bachelor's degree from an accredited (4) year college or university in science or health care field with 3 or more years of direct experience with EPIC.

Preferred Qualifications

Experience in clinical research and clinical trial systems including OnCore.

Knowledge, Skills, & Abilities

ABILITIES

Ability to work independently with only general supervision. Ability to complete work and to meet deadlines. Ability to prioritize tasks and remember details. Ability to maintain confidentiality.

KNOWLEDGE

Basic competency with Microsoft Word, PowerPoint, Excel, or willingness to learn. Proficient in Microsoft Office and other computer software/databases.

SKILLS

Excellent interpersonal, written, and verbal communication skills to include ability to verbally communicate with bilateral manual dexterity. Good organizational skills and detail oriented.

Shift/Salary/Benefits

Shift: Days; Monday-Friday (Work outside of normal business hours may be required). Pay Band: B10 Salary Minimum: $52,500-$65,600 annually. Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position. Recruitment Period: Until Filled. Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive patient, student, employee, financial, business, etc. information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.