"Hospital Case Coordinator"

Job Description

Primary Purpose:

Under the general supervision of the Clinic Manager, Special Care Clinic, assists students and faculty in all clinical aspects of patient care and treatment and coordinates all aspects of the hospital cases for the Special Care Clinic.

University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.

Essential Functions:

• Perform patient care duties related to hospital dentistry to include schedule operating room cases, organize and prioritize awaiting cases, schedule OR screenings, place confirmation telephone calls, retrieve/dispense charts, file x-rays.
• Work with care providers and regional centers for paperwork and consent.
• Explain Special Care Clinic policies/procedures as they relate to dental treatment and financial obligations.
• Put together patient chart with all appropriate paperwork to include medical history/physical results; fax information to hospital as needed; set up appointment for pre-operative physical exams as needed.
• Work with appropriate hospital personnel to order hospital supplies; clean and maintain dental/hospital inventory and equipment.
• Dental assist in the operating room; take and mount x-rays; maintain and sterilize dental instruments.
• Perform chairside duties in the Special Care Clinic to include four-handed dentistry.
• Pour diagnostic models and perform minor laboratory procedures.
• Assist with and conduct Special Care Clinic and community public relations projects.
• Perform all other duties as assigned by the Clinic Manager, Special Care Clinic.

Minimum Qualifications:

Knowledge of:

• Dental terminology and treatments.
• Dental insurance billing procedures.
• Chairside dental assisting.
• Dental assisting in a hospital environment
• Sterilization and infection control procedures.
• Emergency procedures including CPR.
• General office methods.

Ability to:

• Communicate effectively with students, faculty, staff and patients.
• Apply patient management and time management skills.
• Project a professional image.
• Work in fast paced environment and maintain professional composure and demeanor.
• Manage multiple priorities and projects simultaneously.

Experience:

• Minimum of one year increasing responsibility in a dental office or dental school to include chairside dental assisting.
• Minimum of one year experience in hospital dentistry.

Education/Licenses:

• High school diploma or equivalent.
• Current RDA license.
• Current California x-ray license.
• Current CPR certification.

Preferred Qualifications:

Experience:

• Experience in Medi-Cal billing strongly preferred.

Education/Licenses:

• Current CDA license desirable.

Other:

• Experience and sensitivity in working with people of diverse backgrounds and cultures.
• Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
• Ability to engage and integrate culturally responsive practices and knowledge in their work.

Physical Requirements:

The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working Conditions:

• Position requires standing during the majority of working hours.
• Occupational exposure to bloodborne pathogens may reasonably be anticipated. Personal protective equipment will be provided to reduce or eliminate exposure to routine or limited infectious agents.

Hiring Range:

33.26 per hour

Background Check Statement:

All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.

AB 810 Misconduct Disclosure Requirement: University of the Pacific complies with California Assembly Bill 810, requiring candidates accepting conditional job offers to disclose any final administrative or judicial findings, ongoing proceedings, allegations, resignations under investigation, or appeals related to sexual harassment or misconduct within the past seven years.