Hospital Case Coordinator
Primary Purpose:
Under the general supervision of the Clinic Manager, Special Care
Clinic, assists students and faculty in all clinical aspects of
patient care and treatment and coordinates all aspects of the
hospital cases for the Special Care Clinic.University of the
Pacific recognizes that diversity, equity, and inclusion is
foundational to the success of our valued students and employees.
We prioritize policy and decision-making that demonstrates
awareness of, and responsiveness to, the ways socio-cultural forces
related to race, gender, ability, sexuality, socio-economic status,
etc. impede or propel students, faculty, and staff.
Essential Functions:
- Perform patient care duties related to hospital dentistry to
include schedule operating room cases for various locations,
organize and prioritize awaiting cases, schedule OR screenings,
place confirmation telephone calls, retrieve/dispense charts, file
x-rays.
- Work with care providers, legal conservators, and regional
centers for paperwork and all consents forms.
- Review with students the process required at the hospital with
obtaining sterile PPE, hand scrubbing, gowning, infection control,
ergonomics, and dental team/ patient positioning.
- Explain Special Care Clinic policies/procedures as they relate
to dental treatment and financial obligations.
- Put together patient charts with all appropriate paperwork to
include legal conservatorship documents, preauthorization
approvals, medical history/physical results; fax information to
hospital as needed; set-up appointment for post-operative check as
needed.
- Work with appropriate hospital personnel to order hospital
supplies; clean and maintain dental/hospital inventory and
equipment.
- Loading and unloading all instruments from assigned cart,
dental assist in the operating room; take and mount x-rays;
maintain and sterilize dental instruments.
- Prepares the operating room, helps with patient positioning,
and assists the surgeon during the operation by passing instruments
and supplies while students observe the surgeon.
- Responsible for managing all the instruments and supplies on
the sterile field.
- Submittal of preauthorization and all supporting documents to
primary healthcare coverage. Track authorizations and forwards to
the treating facility.
- Caring for special needs individuals who have moderate to
severe medical and developmental conditions including, but not
limited to neuromuscular disorders, seizure disorders, cardiac
conditions, bleeding disorders, those awaiting heart/liver
transplants, and those patients who are
uncooperative/combative.
- Perform chair-side duties in the Special Care Clinic to include
four-handed dentistry.
- Pour diagnostic models and perform minor laboratory
procedures.
- Assist with and conduct Special Care Clinic and community
public relations projects.
- Perform all other duties as assigned by the Clinic Manager,
Special Care Clinic.
Minimum Qualifications:
Knowledge of:
- Dental terminology and treatments.
- Dental insurance billing procedures.
- Chairside dental assisting.
- Dental assisting in a hospital environment
- Sterilization and infection control procedures.
- Emergency procedures including CPR.
- General office methods.
- Basic use of Excel, Microsoft, Word, & Outlook.
Experience:
- Minimum of one year increasing responsibility in a dental
office or dental school to include chairside dental assisting.
- Minimum of one year experience in hospital dentistry.
Education/Licenses:
- High school diploma or equivalent.
- Current RDA license.
- Current California x-ray license.
- Current CPR certification.
Preferred Qualifications:
Experience:
- Experience in Medi-Cal billing strongly preferred.
Ability to:
- Communicate effectively with students, faculty, staff and
patients.
- Apply patient management and time management skills.
- Project a professional image.
- Work in fast paced environment and maintain professional
composure and demeanor.
- Manage multiple priorities and projects simultaneously.
Education/Licenses:
- Oral Maxillofacial Surgery Assistant / Oral Surgery Assistant
not required but a plus.
Other:
- Experience and sensitivity in working with people of diverse
backgrounds and cultures.
- Demonstrated experience in advancing social justice, equity,
and inclusion in a university setting.
- Ability to engage and integrate culturally responsive practices
and knowledge in their work.
Physical Requirements:
The physical demands described here are representative but not
definitive of those that must be met by an employee to successfully
perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
Hiring Range: 34.26
Background Check Statement:
All applicants who receive a conditional offer of employment are
required to execute a release and authorization for a background
screening.
AB 810 Misconduct Disclosure Requirement:
University of the Pacific complies with California Assembly Bill
810, requiring candidates accepting conditional job offers to
disclose any final administrative or judicial findings, ongoing
proceedings, allegations, resignations under investigation, or
appeals related to sexual harassment or misconduct within the past
seven years.
To apply, visit https://pacific.peopleadmin.com/postings/32239
je-13a5d3791c984f929f675131340bfc29
