House Manager H-281

Job Details

Working Title:
House Manager H-281

Role Title:
Administrative Office Specialist III

Position Number:
H-281

FLSA:
Non Exempt

Appointment Type:
Part Time

Type of Posting:
General Public

Is Sensitive Position?:
No

Designated Personnel:
Yes

Responsible Employee:
This position is designated as a “responsible employee” who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.

If Designated Personnel, please paste statement:
This position is a “designated position” meaning this position could potentially be required to work (depending on the event) during an emergency closing.

Statement of Economic Interest:
No

Is this a restricted position subject to availability of funding?:
No

Departmental Objective:
To enhance and enrich the cultural development and awareness of the University and greater region by offering superior performing arts experiences delivered with the highest level of service.

Purpose of the Position:
This position will support the Ferguson Center by being responsible for the smooth operations of the lobby and audience seating area during events held at the facility. House Managers are to provide and enforce excellent customer service by creating a welcoming environment, overseeing all patron and staff safety and well-being from arrival through departure post-event. Additionally, this position will assist the Patron Services Manager in the supervision of student and volunteer staff and also support to the Ticket Office as needed.

Knowledge, Skills, and Abilities Related to Position:
Excellent oral, written and organizational skills
Excellent cash handling skills
Excellent computer skills
Good interpersonal skills
Ability to manage and work effectively with people
Ability to coordinate multiple tasks simultaneously, solve problems and make decisions
Ability to operate calmly under pressure and be adaptable to any situation
Ability to work potentially long, irregular hours including weekends for an extended period as dictated by events schedule

Education, Experience, Licensure, Certification Required :

Education:
High school graduate or equivalent education/experience that equates to a high school diploma

Experience:
Experience in a customer service environment
Experience with word processing and spreadsheet software

Additional Consideration(s):

Education:
College coursework in the fine and performing arts

Experience:
Experience in event management, front of house and/or ticket office operations
Experience working at a performing arts center
Experience working in hospitality
Experience supervising others

Role Code:
19013

Salary Information:
Starting at $15.71, Commensurate with Education and Experience

Conditions of Employment:
This is an HOURLY position and does NOT entitle the incumbent to Commonwealth of Virginia benefits and is limited to 1500 hours in a 365-day period.
Selected candidate will be required to attend a 2-Day New Employee Orientation Program.

Is this position telework eligible?:
No

Light Lifting (less than 20 lbs.):
Essential

Moderate Lifting (20-50 lbs.):
Essential

Heavy Lifting (more than 50 lbs.):
Marginal

Pushing/Pulling:
Essential

Standing:
Essential

Sitting:
Marginal

Bending:
Essential

Walking:
Essential

Climbing:
Marginal

Reaching:
Essential

Repetitive Motion:
Essential

List other physical requirements:
This position requires a person to be on their feet for long periods of time during events. This includes standing, excessive walking, navigating stairs and inclines.
You will be required to assist with lobby set-up and breakdown which includes moving boxes, folding tables, chairs, signage and stanchions. Weight range of these items are within 20-50 lbs.

Fast Pace:
Essential

Average Pace:
Essential

Multiple Priorities:
Essential

Intense Customer Interaction:
Essential

Multiple Stimuli:
Essential

Frequent Changes:
Essential

Memory:
Essential

Reasoning :
Essential

Hearing:
Essential

Reading :
Essential

Analyzing:
Essential

Logic:
Essential

Verbal Communication:
Essential

Written Communication:
Essential

Posting Date:
03/26/2026

Closing Date:
05/18/2026

Open Until Filled:
No