House Manager - Patron & Event Services Assistant (Part Time)

Time: Part-Time Job ID: 305328 About Us Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our strategic plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: Students are our top priority. We strive for excellence. We thrive on diversity. We celebrate collaboration. We champion innovation. We safeguard freedom of inquiry and expression. We nurture the wellbeing of our community. We act ethically. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. Job Summary Serve as the primary point of contact for patron and lobby operations when the Patron & Event Services Coordinator is not present. This position will interact on a regular basis with: Patrons, students, faculty, and staff. This position typically will advise and counsel: Venue rental clients and patrons. This position will supervise: Staff and student ushers Responsibilities Job Duty 1 - Supervise staff ushers, student assistants, and volunteers in order to facilitate all public aspects of the event including the opening of event space, safe passage of attendees, the conduct and experience of the attendees, and the secure closing of the space at the conclusion of the event. Job Duty 2 - Coordinate security, event services, hospitality, and custodial for performances, meetings, conferences, and other events at the Ferst Center or hosted by the Office of the Arts. Job Duty 3 - Assist in the coordination of front of the house logistics for Office of the Arts events and events held in the Ferst Center as assigned by the Patron & Event Services Coordinator. Job Duty 4 - Carry out house management procedures and policies at events to ensure the efficient and safe process of patrons attending events. Job Duty 5 - Ensure lobby equipment is set up per event requirements and restored following each event. Job Duty 6 - Assist in the coordination of, facilitate sales for concessions, and merchandise at events. Job Duty 7 - Assist the box office as needed and as requested by the Box Office Coordinator. Job Duty 8 - Assist with the training of staff, student, and volunteer ushers. Job Duty 9 - Perform other duties as assigned Required Qualifications Educational Requirements High School Diploma, GED Certificate or Vocational School Diploma Other Required Qualifications This job will require standing for long periods and handling of average weight objects up to 50 pounds. Required Experience One to two years of job related experience Preferred Qualifications Additional Preferred Qualifications Preferred skills include familiarity with event related software, ability to communicate and interact within multicultural groups, familiarity with fire code for public venues, and training in basic first aid and AED defibrillator use. Preferred Educational Qualifications Technical Diploma, Associate's Degree or two years college course work Knowledge, Skills, & Abilities SKILLS This job requires skills in office related computer systems and applications; excellent written, verbal, and interpersonal skills; excellent customer service skills. USG Core Values The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 . Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is not considered a position of trust. This position does not require a purchasing card (P-Card). This position will not travel This position does not require security clearance. Work Location: Atlanta, GA Pay Grade: A4 Hourly Rate: $16.00 - $17.00 will be commensurate with qualifications Working hours: This part-time, on-call role requires up to 15 hours per week, with evening and weekend availability. Flexibility is essential, as the position involves being available for on-call shifts Background Check A successful candidate must be able to pass a background check. Please visit: https://usg.policystat.com/policy/19298143/latest