Making all preparations for the arrival of patrons: checking
for venue and area cleanliness, organization, and appropriate
setup.
Receiving assigned volunteer and student or part-time ushers
and ensuring they are informed and prepared for the
event.
[During-Event] – 25%
- Directing usher staff and volunteers during the event and
providing leadership.
- Enforcing Touhill policies regarding proper theater decorum,
seating issues, and disruptive patrons while maintaining a
welcoming and friendly demeanor.
- Enforcing and executing public safety procedures when
necessary.
[Post-Event] – 25%
- Securing front-of-house and theater doors, accounting for
lost-and-found, and remaining vigilant until all patrons have
safely exited.
- Releasing volunteer and student or part-time ushers
post-show.
- Assessing work performance done by assigned staff and
volunteers, filling out necessary reports, and submitting
recommendations on the event itself and personnel to appropriate
full-time staff.
[Coordinating with Other PAC and Campus Entities] –
15%
- Interacting with other Touhill PAC staff members including, but
not limited to, the Ticket Office, Production Services, and
custodians, as well as interaction with other UMSL departments such
as Campus Police or Facilities and Maintenance.
[Training] – 05%
- Completing University-mandated training as required.
- Completing Touhill-specific training (and/or Touhill
qualification(s)) as required.
As with all positions, may perform other job-related
responsibilities as needed to support departmental and campus-wide
needs.
Shift
Variable depending on event needs
Minimum Qualifications
High school diploma or equivalent and some work experience from
which comparable knowledge and skills can be acquired is
necessary
Preferred Qualifications
- Experience with House Management or front-of-house
operations.
- An understanding of theatrical terminology, equipment, and
usages.
- Customer service experience
- Communicates professionally in both verbal and written
formats.
- Ability to work long and unusual hours, including late at
night.
- Willingness to work hard and take direction.
Anticipated Hiring Range
$19.50-$25.50
Grade: GGS-005
University Title: EVENT ASSISTANT III
Internal applicants can determine their University title by
accessing the Talent Profile tile in myHR.
Grade: GGS-005
University Title: STAGE SERVICES ASSISTANT
Internal applicants can determine their University title by
accessing the Talent Profile tile in myHR.
Grade: GGS-004
University Title: EVENT ASSISTANT II
Internal applicants can determine their University title by
accessing the Talent Profile tile in myHR.
Application Materials
- Application materials include a cover letter and resume.
Finalists will be asked to provide references at a later date.
- Applicants must combine all application materials into one PDF
or Microsoft Word document and upload as a resume attachment to the
UMSL Careers: https://www.umsl.edu/services/hrs/careers/index.html
- Limit document name to 50 characters. Maximum size limit is
11MB. Do not include special characters (e.g., /, &, %, etc.).
For questions about the application process, please email
employment@umsl.edu. If you are experiencing technical problems,
please email umpshrsupport@umsystem.edu.
Sponsorship Information
Employment visa sponsorship is not available for this
position.
Benefit Eligibility
This position is not eligible for University benefits. Individuals
in non benefit eligible positions may choose to participate in the
Tax Deferred Annuity Plan (403b). For information about this plan,
please visit the Faculty & Staff Benefits website at
https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement/retirement/core-voluntary-plans
Equal Employment Opportunity
The University of Missouri is an
Equal Opportunity Employer.
To request ADA accommodations, please email the Office of Human
Resources at umslhr@umsl.edu.
