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University of Cambridge  Jobs

University of Cambridge

HPC Support Analyst

Closes:

Salary: £33,951 – £39,906 per year

532

Are you interested in an exciting and unique opportunity to support the UK's HPC and AI Research Services? We are looking for enthusiastic individuals to join our team operating large HPC and AI infrastructure including one of the UK's fastest AI supercomputers, Zenith. We support scientists across the UK in critical research fields such as clean energy, personalised medicine and climate science and you will help us in delivering world class services.

Who you'll be working with

The role is based in Research Computing Services, a leading UK National Supercomputing Centre, providing facilities and services to world-renowned scientists, clinicians and engineers across the UK and Europe. You'll be part of a growing team of specialist, Software and Systems Engineers, working with a wide range of stakeholders across multiple disciplines and institutions.

What you will do

You'll be responsible for supporting a diverse range of activities, including providing first line support for all specialised Research computing IT services, user administration, problem solving, issue diagnosis and fault resolution, improving documentation, automating processes, contributing to training materials and events and business processes such as the processing of purchase orders and generation of reports, to ensure effective exploitation of the services by the researchers.

Skills and experience you will need to demonstrate

  • Proven experience in technical problem solving.
  • Knowledge in one of the following areas: Linux system administration, scripting, atomation and configuration management (Ansible, Puppet), version control, cloud technologies e.g. OpenStack or VMware.
  • Able to communicate effectively orally and in writing.
  • Highly proactive and enthusiastic.

An interest in working with AI, High Performance Computing or Research Software is essential but experience in these fields is not crucial as long as you show willingness to learn.

What we can offer

  • 36 days holiday per year including bank holidays.
  • A generous pension.
  • Hybrid working - you can work some of the time from home, coming into the office as and when required.
  • A friendly and supportive team environment.
  • The opportunity to shape and influence how we work.

More information about the role is attached in the 'Further Particulars' document.

Once an offer of employment has been accepted, the successful candidate will be required to undergo a basic disclosure (criminal records check) check and a security check.

We support flexible and family-friendly working and are open to non-standard working patterns and to applicants who live outside Cambridge but are willing to travel to Cambridge when required.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

If you would like more information about this role, informal enquiries can be directed by email to recruitment@uis.cam.ac.uk.

Please quote reference VC51034 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Apply online

Job details

Title
HPC Support Analyst
Employer
University of Cambridge
Location
Cambridge, United Kingdom
Published
Sep 15, 2026
Closes:
Oct 9, 2026
Job type
Full time, Staff / Administration
Field
Communications, Marketing, and Public Affairs
Salary

Salary: £33,951 – £39,906 per year

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Frequently Asked Questions

📋What does an HPC Support Analyst at the University of Cambridge do?

As an HPC Support Analyst in Research Computing Services, you will provide first-line support for specialised High Performance Computing (HPC) and AI research services, including the Zenith AI supercomputer. Daily duties include user administration, issue diagnosis and fault resolution, improving documentation, automating processes, and contributing to training materials. You will also support business processes such as purchase orders and report generation to help researchers across clean energy, personalised medicine, and climate science. Explore related research jobs and higher education administration roles.

🛠️What qualifications and skills do I need?

The role requires proven experience in technical problem solving and knowledge in at least one of the following: Linux system administration, scripting and automation, configuration management (Ansible, Puppet), version control, or cloud technologies such as OpenStack or VMware. Strong oral and written communication skills and a proactive, enthusiastic attitude are essential. An interest in AI, High Performance Computing, or Research Software is required, but direct HPC experience is not essential if you are willing to learn. For guidance on presenting these skills, see how to write a winning academic CV.

🎓Do I need prior HPC or AI experience to apply?

No, prior HPC or AI experience is not crucial. The University of Cambridge is looking for candidates with technical problem-solving skills and a genuine interest in working with AI, High Performance Computing, or Research Software. If you have transferable skills in Linux system administration, scripting, or cloud technologies and are willing to learn, you are encouraged to apply. Learn more about AI and HPC developments in higher education.

📝How do I apply and what is the application deadline?

Apply online through the University of Cambridge recruitment system before 9 October 2026. Click the Apply button on the job posting, register an account if you have not already, and quote reference VC51034 in your application and any correspondence. Informal enquiries can be emailed to recruitment@uis.cam.ac.uk. Successful candidates will need to complete a basic disclosure (criminal records check) and a security check. For broader guidance, browse university jobs and CV tips for higher education roles.

🌍Is hybrid or remote working available for this HPC Support Analyst role?

Yes, the role offers hybrid working. You can work some of the time from home, coming into the Cambridge office as and when required. The University of Cambridge also supports flexible and family-friendly working and is open to non-standard working patterns and applicants who live outside Cambridge but are willing to travel when required. See remote higher education jobs for more flexible options.

💼What benefits are offered?

Benefits include 36 days holiday per year including bank holidays, a generous pension, hybrid working, and a friendly, supportive team environment. You will also have the opportunity to shape and influence how the team works while supporting world-class research. Find more staff and administration jobs in higher education that offer similar benefits.

About the employer

University of Cambridge  Jobs

University of Cambridge

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Join the University of Cambridge, a world-renowned institution known for its academic excellence, research innovation, and vibrant community. Explore a career where you can contribute to groundbreaking research and enjoy a supportive work environment.

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