University of Michigan, South State Street, Ann Arbor, MI, USA
University of Michigan - Ann Arbor
Type
Full time, Human Resources
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The University of Michigan Shared Services Center (U-M SSC) is a customer service organization focused on providing user-friendly and cost-effective administrative services to the university community. The SSC offers key financial and human resource transaction services to customers. The HR Coordinator Service processes HR transactions and is a service that U-M schools, colleges, and administrative units (collectively "units") opt-into. The SSC maintains a strong focus on customer service with…
expectations for timely and accurate processing of requests. Reporting to the HR Coordinator Supervisor, the HR Coordinator Intermediate Associate serves as a member of the Human Resource Operations Team. You will provide administrative support to numerous University units across campus, engaging with them through a ticketing system. In this role, you will process job postings, job change requests, payroll changes, payroll reporting, special projects, other complex transactions, and audit inquiries. You will be working in a high-volume, transactional environment which requires strong attention to detail. This position is expected to meet productivity & accuracy standards. Develop subject matter expertise in the area of HR through on-the-job training. Spend 80% of the time completing transactions. Handle a high volume of tickets using a case management tool to open, document, process, and resolve tickets. Manage job openings and HR job data in U-M software. Process employment records for staff, faculty, non-students, and students. Conduct resume review and interview scheduling. Work in a collaborative environment with business partners, customers, and colleagues. Participate in continuous process improvement projects. Other duties as assigned High school diploma or equivalent 1+ years of experience providing customer service Intermediate-level proficiency with data entry and computer skills 1+ years of experience with business software solutions The University of Michigan, with an operating budget of more than $10 billion, is a leader in higher education. U-M SSC provides administrative support related to financial and human resources in the following areas: Accounts Payable, Travel and Expense, General Accounting, Accounts Receivable, Benefits, HR Data Management, Time and Leave, and Employment Process. To learn more about U-M SSC, please visit our website: www.ssc.umich.edu. Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from the posting boards and filled. The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.
Job details
Title
HR Coordinator Intermediate Associate
Employer
University of Michigan - Ann Arbor
Location
University of Michigan, South State Street, Ann Arbor, MI, USA
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