Position Summary
The Human Resources Generalist provides comprehensive support across various HR functions, with a primary focus on managing leave and accommodation programs, including FMLA, ADA, Short-Term and Long-Term Disability (STD/LTD), Workers Compensation, and incident reporting. This role also contributes to Title IX compliance and employee relations, including conducting investigations and promoting a positive workplace culture. The Generalist meets with employees annually to clarify policies and procedures, including Shared Leave and Paid Parental Leave, and plays an active role in new-hire orientation. Additionally, the position assists in planning and coordinating presentations and events aimed at enhancing employee engagement and foster a supportive work environment.
Required Education/Experience
- Bachelors degree in business administration or related area.
- Four years experience in Human Resources. Excellent written and verbal communication skills, as well as exceptional organizational and technical skills.
Preferred Education/Experience/Skills
- Subject matter expert in one or more HR functions, including but not limited to; Recruiting, Employee Relations, Benefits Management. MS experience
Other Knowledge, Skills and Abilities
Knowledge of applicable state and federal employment laws. Knowledge of typical office procedures. Knowledge of data/records management practices. Excellent communication and organizational skills, both verbal and written. Proactive customer service orientation. Ability to work independently, within a team, and with individuals from diverse backgrounds. Computer proficiency and technical aptitude with the ability to utilize MS Office Suite HRIS, scanning and other HR related software. Excellent organizational skills. Ability to prioritize and handle multiple assignments in a fast paced environment. Ability to handle confidential information with absolute discretion.
Duties and Responsibilities
- Provide support to employees on diverse topics such as leave programs and resolve any issues that may arise.
- Promote HR programs to create an efficient and conflict-free workplace.
- Ensure compliance with both Federal and North Carolina State labor regulations, including signage updates for all college campuses.
- Assist employees with inquiries related to FMLA (Family Medical Leave Act), ADA (Americans with Disabilities Act), PPL (Paid Parental Leave), and Workers Compensation
- As part of the colleges efforts to foster positive relationships with employees, assist in handling employee relations issues, this includes investigations, follow-up and educating employees on Due Process, Employee Conduct, and Personnel Actions for Violations of Employment Standards procedures
- Acts as the primary contact for Title IX issues related to (employee) incidents and provides immediate feedback to the CHRO while also working closely with Student Success Title IX Coordinator.
- Responds to report requests from the North Carolina Community College System or any state or Federal request for information.
- Provides annual training for managers on FMLA (Family Medical Leave Act), ADA (Americans with Disabilities Act), PPL (Paid Parental Leave), and Workers Compensation.
- Assist Health and Safety Director with completion of OSHA 301, Injuries and Illness Incident Report and OSHA 300, Log of Work-Related Injuries, and Illnesses.
- Respond to employee questions and assist with benefits administration (medical) plans and (retirement) requests on an as needed basis.
