Summary
This position will lead the daily administration and execution of our health, welfare, and retirement programs. It will manage HRIS benefits data, audit billing, oversee leave administration (FMLA/ADA), and execute the annual open enrollment process. Additionally, will serve as a primary point of contact for employee benefits inquiries and oversee the workplace wellness initiatives. This role requires strong technical execution, data accuracy, and a customer-service approach to employee support.…
This position serves on the departmental leadership team. This position is posted as in person, hybrid or fully remote.
Responsibilities and Essential Duties
- Translate strategic goals into actionable benefits and wellness programs, managing everything from initial rollout to ongoing employee participation.
- Manage the daily operations of all health and welfare programs, including medical, dental, vision, life insurance, and retirement plans.
- Own the annual Open Enrollment process from start to finish, including building portal configurations, auditing elections, and processing data files.
- Directly coordinate leave management programs, processing FMLA, ADA, short-term/long-term disability, and paid parental leave requests with precision and empathy.
- Act as the daily operational point of contact for insurance brokers, wellness vendors, and retirement plan administrators.
- Audit monthly vendor invoices for accuracy, resolve billing discrepancies, and ensure timely data integrations (EDI feeds) between our HRIS and carriers.
- Maintain meticulous data integrity within our HRIS benefits modules, regularly auditing employee records and eligibility status.
- Execute mandatory filings, testing, and reporting requirements, including distribution of ACA 1095-C forms, Form 5500 preparation, and HIPAA-compliant record keeping.
- Review provided monthly claims utilization and enrollment data to track plan performance and identify trends.
- Serve as the accessible, go-to resource for employees navigating complex claims issues, coverage questions, or life events.
- Serve as the Chair for various benefit related committees.
- Draft and distribute clear, engaging educational materials, newsletters, and guides that help employees get the most out of their benefits.
- Supervise assigned HR staff, set team goals, oversee daily activities, and foster staff development to ensure operational effectiveness and effective customer service.
- Serve as a departmental leader providing guidance, direction, and oversight of processes to ensure adherence and assist with troubleshooting.
- Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in university continuous improvement initiatives.
- Apply safety-related knowledge, skills, and practices to everyday work.
