About This Opportunity
As a HR Officer, HR Advisory, you will play a pivotal role in coordinating and delivering responsive, consistent and high-quality HR advice to a diverse client group. Working within a collaborative and purpose-driven People Services environment, you will contribute to a service model that enables staff and leaders to thrive, supporting UQ’s commitment to creating change together through excellent people practices.
Key responsibilities will include:
- Providing HR advice and guidance on routine matters (e.g. appointments, contract variations, recruitment, leave, and basic performance and case management), in line with established policies and procedures
- Supporting management of the HR Advisory queue, including triaging and escalation of enquiries
- Assisting with the delivery of day-to-day HR services and contributing to HR initiatives
- Maintaining and enhancing HR knowledge resources, including user guides and support materials
- Supporting the collection of client feedback to inform service improvement
- Building effective working relationships and collaborating across HR teams
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