Job ID: 376696
About the Job
The University of Minnesota School of Dentistry (SOD) has an exciting opportunity to hire a Human Resources Operations Lead! This position serves as the HR team member who leads HR operations within the department and across the school, and partners with assigned departments to provide a full range of generalist support. This position provides operational support and direction for our faculty, staff, and students, builds relationships, and collaborates daily with HR team members.
The pay range for this position is $87,000- $90,000, depending on experience.
This position will work a hybrid schedule: three days on-site and two days remote after the first 90 days of employment.
Human Resources Operations Lead (50%)On employee relations and labor relations:
Resident Support: Adjunct Faculty Support: Provide contract interpretation for labor-represented employees and interpretation of university policy for all employee groups Coordinate communication with team members and management on evaluating disability accommodations, Equal Opportunity and Title IX, leaves of absence, and resolving certain situations related to policies, procedures, and HR issues Other duties as assigned Training and Development/Compliance (10%)
About the Job
The University of Minnesota School of Dentistry (SOD) has an exciting opportunity to hire a Human Resources Operations Lead! This position serves as the HR team member who leads HR operations within the department and across the school, and partners with assigned departments to provide a full range of generalist support. This position provides operational support and direction for our faculty, staff, and students, builds relationships, and collaborates daily with HR team members.
The pay range for this position is $87,000- $90,000, depending on experience.
This position will work a hybrid schedule: three days on-site and two days remote after the first 90 days of employment.
Human Resources Operations Lead (50%)
- Develop and update HR policies and procedures to address the needs of SOD staff, faculty, and students, i.e., compensation and recruitment guides, as well as any other tasks assigned
- Serves as the primary PCard holder for the office; Completes the required training to obtain a University PCard; Maintains appropriate use of the PCard; Pays office invoices; Reconciles PCard accurately in accordance with University Policies
- Own and communicate information and answer questions regarding the employee recognition program; Monitor program funds for acceptable use
- Own the annual Service Awards Process and program, alongside the Dean's Office
- Serve as a partner on the HR team, sharing knowledge and providing technical guidance and problem-solving
- Consult with and advise management and employees on HR issues for assigned department(s)
- Partner with Department Administrators on initiatives and projects while fostering a collaborative team environment
- Support the University of Minnesota's performance management philosophy, which includes goal setting, regular check-ins, probationary and annual reviews. This is to be done in partnership with the HR Consultant
- Advise supervisors on performance management solutions (in consultation with the HR Consultant).
- Lead employee relations investigations, documentation, and issuing discipline up to and including termination of appointment, for assigned department(s)
- Create and execute action plans as appropriate
Resident Support:
- Coordinates the end-to-end onboarding lifecycle for new residents, including hiring logistics, compliance verification, and the execution of orientation sessions
- Partners with divisions and the Advanced Education Coordinator to accurately and efficiently offboard residents
- Consults with Program Directors to navigate complex residency requests, including program extensions, leaves of absence, and time-off tracking
- Partners with divisions to request, hire, and onboard new adjunct faculty
- Continuously updates adjunct appointments and pay based on the adjunct roster
- Facilitate training and development for supervisors and employees on organizational effectiveness issues, such as HR administration compliance and process improvement efforts involving change management
- Facilitate the mid-probationary review process by assigning evaluations and following up with leadership to ensure new employees receive timely feedback
- HR Reporting/Analytics:
- Provides bi-weekly and monthly staff reporting to the Dean, HR Director, and other internal stakeholders
- Creates and provides HR metrics upon request
- Serves as the HR office contact for external partners such as faculty affairs, finance, etc.
Qualifications
Required Qualifications:- BA/BS degree plus at least four years of HR generalist experience, or a combined education and experience totaling at least eight years.
- Strong attention to detail
- Excellent written and oral communication skills
- Ability to effectively manage and prioritize multiple tasks with accuracy
- Experience with TDX or other ticketing systems within a fast-paced organization
- Experience creating and hosting training sessions
- Experience with creating and implementing process improvements
- Experience with University of Minnesota HR policies, procedures, and PeopleSoft HRMS
- Experience working in a higher education environment
- Professional HR certification (e.g., PHR, SPHR, or SHRM-CP/SCP) is a plus
- Operational Excellence: Deep understanding of HR functional areas and operational workflow design
- Problem Solving & Critical Thinking: Strong ability to analyze complex situations and propose strategic solutions
- Stakeholder Collaboration: Proven success in building strong relationships across diverse academic and administrative groups
- Timely execution and completion of annual HR operational processes (e.g., performance reviews, service awards)
- Accuracy and compliance in PCard reconciliation, reporting, and records management
- High stakeholder satisfaction regarding consultation, onboarding support, and overall HR operations responsiveness
The University of Minnesota School of Dentistry is the state's only dental school and the only dental school in the northern tier of states between Wisconsin and the Pacific Northwest. The School of Dentistry advances health through scientific discovery, innovative education, and the highest quality care for all communities. Our impact extends beyond dental offices to classrooms and clinics throughout the region. We educate dentists, dental specialists, dental therapists, dental hygienists, dental educators, and research scientists.
Pay and Benefits
Pay Range: $41.83 - $43.27 per hour; depending on education/qualifications/experience
Time Appointment: 100% Appointment
Position Type: Civil-Service & Non-Faculty Labor Represented Staff
Please visit the Office of Human Resources website for more information regarding benefit eligibility.
The University offers a comprehensive benefits package that includes:- Competitive wages, paid holidays, and generous time off
- Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
- Low-cost medical, dental, and pharmacy plans
- Healthcare and dependent care flexible spending accounts
- University HSA contributions
- Disability and employer-paid life insurance
- Employee wellbeing program
- Excellent retirement plans with employer contribution
- Public Service Loan Forgiveness (PSLF) opportunity
- Financial counseling services
- Employee Assistance Program with eight sessions of counseling at no cost
- Employee Transit Pass with free or reduced rates in the Twin Cities metro area
How To Apply
Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.
Required application materials: Resume
Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.
To request an accommodation during the application process, please e-mail [contact details available in the full listing].
Diversity
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu
Employment Requirements
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
About University of Minnesota
The University of Minnesota, Twin Cities (UMTC)
The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.
At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State [contact details available in the full listing]). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.
