Position Title

Human Resources Assistant

Job Duties

The Human Resources (HR) Assistant provides administrative and operational support to the Human Resources department by coordinating employment-related processes, maintaining personnel records, supporting compliance activities, and delivering exceptional customer service to employees, students, applicants, and visitors. This position serves as a key point of contact for HR inquiries and assists with recruitment, onboarding, recordkeeping, reporting, and general office operations.

This role requires strong organizational skills, attention to detail, and a customer service–oriented approach. The HR Assistant handles sensitive employee information with discretion and accuracy, under close supervision.

Key Job Responsibilities

• Assists with recruitment, personnel resource allocation, new employee orientations, and maintenance of employee records according to established policies and procedures
• May provide operational guidance and training on day-to-day activities of student workers and program staff
• Receives and responds to inquiries in-person, via email, and through various communication mediums and relays information to appropriate entities
• Interprets, applies, and disseminates routine recruitment and staffing policies, procedures, and options to leadership and employees; recommends best strategies according to established objectives and goals
• Prepares and organizes routine administrative communications, resources, and reports and maintains office equipment and supplies, under close supervision

Required Qualifications

• High school diploma.
• Minimum of six (6) months of experience providing administrative support in a professional office environment.
• Experience delivering high-quality customer service, including responding to inquiries, resolving routine issues, and interacting professionally with internal and external customers.

Preferred Qualifications

• Associate degree in Human Resources or a related discipline.
• HR experience in higher education or a large, complex organization.
• Experience managing multiple priorities, working independently, and maintaining confidentiality.
• Experience using Microsoft Office programs, specifically Outlook, Word, and Excel; and human resource information system(s) (HRIS), specifically Workday.
• Demonstrated ability to communicate effectively, both verbally and in writing, and maintain positive working relationships with a variety of stakeholders.