Description: The primary purpose of this position is to provide professional human resources support and consultation for HR Operations, with
responsibility for accurate HRIS /Banner transaction processing, personnel action review, leave reporting support, payroll-related coordination, and HR data integrity. The position supports the University's permanent SHRA , EHRA Non-Faculty, EHRA Faculty, temporary, and student employment processes by reviewing, entering, validating, and resolving personnel and pay-related actions in Banner and related HR systems. This position serves as a professional resource to campus departments, employees, supervisors, HR colleagues, Payroll, Benefits Shared Services, and other University partners regarding HR operations, leave reporting, personnel action processing, and related policy/procedural requirements. Work requires the interpretation and application of HR policies, payroll deadlines, leave reporting requirements, personnel data standards, and University/System Office procedures. The position evaluates transaction issues, identifies errors or inconsistencies, recommends corrective action, and helps ensure that employee records, pay-related actions, leave records, and HR data are processed accurately, timely, and in compliance with applicable requirements. The position performs work that directly supports the University's HR business operations and carries institutional impact because errors or delays may affect employee pay, leave balances, personnel records, compliance reporting, onboarding, separation processing, and departmental operations. The position is expected to exercise independent judgment within established policy and procedural frameworks, communicate complex HR process information clearly to campus customers, protect confidential employee information, and contribute to continuous improvement of HR Operations workflows, reports, training materials, and customer service practices. Primary Function of Organizational Unit: North Carolina Agricultural and Technical State University is an 1890 land-grant doctoral research university dedicated to learning, discovery, and community engagement. With over 15,000 students and nearly 1,900 permanent and temporary employees, the university provides a wide range of educational opportunities from bachelor's to doctoral degrees in both traditional and online environments. With an emphasis on preeminence in STEAM and a commitment to excellence in all its educational, research, and outreach programs, North Carolina A&T fosters a climate of economic competitiveness that prepares students for the global society. Throughout its 132-year history, North Carolina A&T has maintained a rich tradition in academics, research, and outreach. Today, the university is committed to exemplary undergraduate and graduate instruction, scholarly and creative research, and effective public service and engagement. An institution of choice for high-achieving students, N.C. A&T aspires to be recognized as a preeminent land-grant university. The Division of Human Resources provides comprehensive programs and services to support, attract, and retain high-performing faculty and staff at the University, as well as to develop an interdisciplinary workforce to effectively serve the University in support of its mission. HR Operations is a sub-unit within the Division of Human Resources and works collaboratively with DHR executive leadership, managers and staff, Information Technology Services, Business and Finance, and other critical divisions, departments, and customers to help process and improve HR business operations. The unit's mission is to create an efficient and positive onboarding experience for new employees by providing superior personalized customer service, serving as a knowledgeable resource, building and maintaining positive relationships with university partners, and promoting the university culture. HR Operations provides a broad range of university support regarding human resources and payroll-related transactions, including electronic personnel action requests, time and labor, job changes, payable compensation, longevity, prior state service, job data, and records management. HR Operations is responsible for coordination with the Payroll Office in the execution of both the bi-weekly and monthly payroll processes by ensuring accurate data entry of personnel information and pay-related actions for Banner HR and ensuring that new employees are appropriately onboarded into the University's Banner ERP system in order to ensure they are paid accurately and on time. HR Operations works directly with department representatives to process, validate, and audit HR system-related transactions. The unit also oversees the reporting and data integrity of information systems, applications, and data support functions for systems supporting a wide array of daily HR operations and programs, including but not limited to Banner HR, HR Data Mart, WebFocus, and PeopleAdmin. Requirements: Bachelor's degree; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. Preferred: Prefer an additional 2 years of experience working in enterprise-wide systems that support accurate and timely payroll services Experience in Banner HR strongly preferred. Excellent technical skills and demonstrated ability to learn new systems quickly. Special Instructions: You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity. Employee Benefits available to NC A & T permanent employees include the following and more; Accrued Vacation and Sick Leave for Eligible Employees Community Service Leave Aetna – State Health Benefits of North Carolina NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more 12 Paid Holidays Teachers and State Employees Retirement System ( TSERS ) Optional Supplemental Plans – 401k, 403b, 457b and 457 Employee Assistance Program ( EAP ) Campus Recreation Center Discount University Bookstore Discount and more This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
