"Human Resources Coordinator"

Job Summary

The Senior HR Coordinator serves as a resource to Columbia College employees in the education, communication and processing of employee benefit plans. The Senior HR Coordinator will handle the administration of employee benefit plans (medical, dental, life, disability, flexible spending, HSA etc.), and all benefits-related projects for all employees. In addition, the Senior HR Coordinator will act as a point of contact for hiring managers for recruitment processes. This position requires proactive, strategic thinking with hands-on execution of responsibilities.

This position is designated by the institution as a “Campus Security Authority” (CSA). As a CSA, you are required to report any information you receive about crimes occurring on or near campus to the Director of Campus Safety.

Essential Functions:

• Perform job duties in accordance with Columbia College’s vision, mission and values, and contributes to the development of the Human Resources Department.
• Practice superior customer service.
• Fulfill additional responsibilities as assigned.
• Display respect and civility to all constituencies in all communications.
• Attend work timely and on a regular basis during the established hours of operation; work additional hours as business necessitates.
• Provide customer service to employees on a wide range of employee benefits related questions.
• Initiate the new employee on-boarding process (schedule first day orientations, new hire paperwork, new hire reporting, quarterly orientations, etc.) Plan, develop and facilitate first day orientations.
• Coordinate with new hires including: process new hire paperwork (full time, part time, adjunct), new hire email correspondence (first week, month, 3 months), etc.
• Process benefit enrollments, benefit changes, address & name changes for all benefits and all employees in the providers systems as well as in Colleague. Oversee COBRA administration through third party vendor.
• Perform data entry and reconciliations of employee benefits and payroll.
• Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
• Conducts or acquires background checks and employee eligibility verifications.
• Implements new hire orientation and employee recognition programs.
• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Scan HR documents (new employee files, benefits files, etc.) into paperless filing system.
• Provide oversight and maintenance/updates/retention of I-9’s; run quarterly termination reports; E-Verify; and new hire reporting.
• Perform monthly reconciliations of benefit plan premiums and pay insurance bills.
• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
• Adjunct hiring, initiate and perform semi-annual adjunct end-dating process, perform data entry of adjunct end-dating process.
• Maintain Colleague system for ACA purposes.
• Work with providers and third party administrators to resolve questions, problems and claims issues and work to ensure quality.
• Maintain and update employee directory.
• Serve on and attend meetings of various committees.
• Process and pay quarterly paid family leave (WA, MA, NJ, NY, & HI).
• Coordinate Human Resources sponsored events (i.e., Employee Appreciation Luncheon, Fall Festival, Wellness Fair, Job Fair, United Way campaign, etc.).
• Assist with compliance regulations by utilization of Compliance Dashboard.
• Maintain the HR SharePoint site.
• Assist with the coordination of yearly open enrollment for benefits.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Create and maintain internal HR procedure manuals for all HR processes.
• Point of contact for hiring managers with recruitment (ATS, interviews, offers, etc.)
• Provide backup support to the other HR employees.
• Provide assistance to the HR staff regarding various tasks and projects.
• Utilize a new human capital management system college-wide for recruitment, position control, benefit administration, time and attendance tracking, and performance management.

Required Core Competencies and Professional Experience:

• Ability to fluently read, write, and understand the English language.
• Proficiency with the following, but not limited to: active listening; speaking; writing; critical thinking; judgment and decision making; monitoring; reading comprehension; time management; coordination; and management of personnel resources.
• Proficiency for using a variety of computer and technology-related software and equipment, including Microsoft Office products and database systems.
• Proficiency in using web-based technologies, including database systems.
• Ability to work independently and in a team environment, with or without direct supervision.
• Excellent communication, interpersonal, customer service, and organizational skills.
• Human Resources experience with knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, employee relations, and personnel information systems
• Ability to foster and create positive professional relationships with all other College units
• Critical evaluation of work by developing specific goals and plans to prioritize, organize, and accomplish tasks
• Demonstrate at all times professional and ethical practices when communicating to supervisors and co-workers
• Ability to successfully manage and prioritize multiple tasks at the same time

Required Level of Education:

Bachelor’s in Human Resources or related field