Human Resources Coordinator

Primary Purpose: Reporting to the Human Resources Manager, provides administrative and operational support to the Department of Human Resources and provides general information regarding employment, benefits, compensation and policies and procedures.

University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.

Essential Functions:

• Coordinate temporary assignment requests to include collecting temporary request forms, communicating with temporary agencies and requesting departments, and tracking temporary schedules.
• Provide operational and administrative support, including I-9 verifications, drafting/preparing correspondence and email templates, employment verifications, ordering office supplies, processing bills, maintaining department informational packets, and maintaining and organizing shared directories.
• Track and maintain records for required licenses and certifications for staff; send communication regarding status and documentation needed.
• Coordinate off-boarding and transfer paperwork to include termination packet, necessary email notifications, update of any internal HR databases, and distribution, collection, and tracking of exit interviews.
• Provide administrative support related to recruitment processes.
• Reviews and ensures new hire documents for completeness and compliance with established procedures.
• Support onboarding processing, including new hire packets, background checks, e-verify forms, network access forms, FERPA, training, and other required forms.
• Process worker's compensation claim-related paperwork; track work status reports; communicate employee work status with appropriate managers.
• Maintain electronic personnel files, scan, and index documents, and respond to requests for records.
• Track and maintain records for introductory and annual performance reviews and other performance-related documentation.
• Create department forms and presentations; maintain and produce organizational charts.
• Update and maintain human resources policies/workflows and procedure documentation.
• Organizes and/or assists with the coordination of department events and functions.
• Perform all other duties as assigned by the Human Resources Manager.

Minimum Qualifications:

Knowledge of:

• Principles, practices, and techniques of human resources.
• Intermediate knowledge of MS Office Suite.
• HRIS platforms, reports and spreadsheets.
• Principles of business letter and report writing.

Experience:

• Minimum of two years of experience in an administrative support position.
• Previous experience in Human Resources performing employment/payroll support functions or related processes.

Education:

• Bachelor's degree in human resources, or related field.

Work Environment/Work Week/Travel:

• Position is eight hours per day, Monday through Friday.
• Occasional overtime may be required.
• Limited travel to offsite meetings or conferences.

Preferred Qualifications:

Knowledge of:

• Banner, Argos, Qualtrics and PeopleAdmin helpful.

Ability to:

• Provide information regarding benefits, policies, and related areas.
• Handle confidential information with high degree of sensitivity and discretion.
• Professionally communicate with employees and the public and provide a high level of customer service.
• Take initiative in time management, organize assignments, and set priorities to meet multiple deadlines.
• Work with staff at all levels and an ability to remain calm under pressure.
• Demonstrate excellent initiative, problem solving and follow-through skills.
• Demonstrate a positive attitude, a proven ability to work successfully with diverse populations, and a commitment to promote and enhance diversity and inclusion.
• Produce professional and concise reports.
• Demonstrate professional business writing skills.
• Maintain precise attention to detail.
• Manage multiple priorities and projects simultaneously.

Education:

• Two (2) years or more post high school education with focus on Business or Human Resources or related field.

Distinguish Characteristics:

• Bilingual skills (Cantonese, Mandarin, Spanish) helpful.

Other:

• Experience and sensitivity in working with people of diverse backgrounds and cultures.
• Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
• Ability to engage and integrate culturally responsive practices and knowledge in their work.

Physical Requirements:

The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job.

• Work performed is primarily general office/administrative with frequent use of computer keyboard and telephone; requires sitting majority of the working day.
• Constant communication using both spoken and written means.
• Occasional standing, walking, reaching, bending, and pushing.
• May be required to lift up to 25 lbs.

Hiring Range: $26.76 - $35.45 per hour. We consider factors such as, but not limited to, scope and responsibilities of the position, candidate's qualifications, internal equity, as well as market and organizational considerations when extending an offer.

Background Check Statement: All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.

AB 810 Misconduct Disclosure Requirement: University of the Pacific complies with California Assembly Bill 810, requiring candidates accepting conditional job offers to disclose any final administrative or judicial findings, ongoing proceedings, allegations, resignations under investigation, or appeals related to sexual harassment or misconduct within the past seven years.