"Human Resources Generalist"

The Human Resources (HR) Generalist is a vital member of the Division of Human Resources, reporting directly to the Director of Human Resources. This role is responsible for providing a comprehensive range of HR support and expertise, including talent acquisition and management, records retention, performance management, training and orientation, and employee relations. The HR Generalist plays a crucial role in resolving various HR-related issues across the college.

Responsibilities

ESSENTIAL JOB DUTIES AND TASKS:

• Develop, design and facilitate the orientation program.
• Implement strategies to create a positive and memorable onboarding experience and periodically gather feedback to refine and improve the orientation program and employee experience.
• Support and guide recruitment and hiring efforts, including job postings, selection processes, and ensuring compliance with all requirements.
• Train and audit appropriate personnel in I-9 completion and background check process.
• Provide expertise across a broad range of HR activities, including recruitment, compensation, benefits administration, performance management, talent development, employment transactions, policy compliance, and other related HR functions.
• Advise management on adherence to federal, state, and local laws, as well as institutional policies and procedures; identify innovative solutions to complex HR issues.
• Act as a liaison between management and employees, addressing questions, interpreting contracts, and resolving work-related issues.
• Conduct investigations as required and compose written correspondence.
• Handle complex staffing duties, including managing understaffing, mediating disputes, handling involuntary departures, and administering disciplinary actions.
• Maintain up-to-date knowledge of College policies, processes, and resources.
• Create, review and submit personnel transactions within Oracle.
• Review and verify documentation for completeness, accuracy, and policy compliance.
• Process and maintain employee information in the HRIS system promptly, ensuring accurate and current records.
• Assist with projects aimed at enhancing the quality of HR services and participate in the planning, development, and modification of HR programs to meet the College's needs.
• Manage workflow and prioritize tasks to meet both internal and external expectations, adapting to shifting business needs and priorities.
• Assist in developing, implementing, and delivering training on HR policies and procedures.
• Perform other job-related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Demonstrates exceptional attention to detail.
• Possesses strong interpersonal and communication skills, with a proven ability to engage effectively with diverse stakeholders.
• Exhibits discretion and sound judgment in advising supervisors and employees.
• Maintains confidentiality and communicates with discretion regarding sensitive information about employees and internal processes.
• Skilled in resource organization, priority setting, and managing multiple projects and deadlines simultaneously.
• Capable of developing, planning, and implementing both short-term and long-term strategic goals.
• Proficient in analyzing and optimizing operations and procedures, formulating policies, and devising and executing new strategies.
• Knowledgeable in human resources principles, practices, and processes.
• Adept at making administrative decisions on sensitive and confidential matters.
• Familiar with current federal and state employment laws and regulations.
• Competent in preparing and delivering training programs and materials.
• Proficient in analyzing complex information, identifying problems, and devising effective solutions
• Highly skilled in Microsoft Office Suite (Word, Excel, Outlook, Access, PowerPoint, SharePoint).

Qualifications

QUALIFICATIONS

Minimum Job Requirements

• Education: Bachelor's Degree in Human Resources, Business Administration, or a related field.
• Experience: Three (3) years of experience in Human Resources with demonstrated proficiency in talent acquisition and employee relations.

Preferred Qualifications

• Education: Master’s Degree in Human Resources, Business Administration, or a related field.
• Experience: At least five (5) years of experience in talent acquisition and employee relations.
• Technical Skills: Knowledge and experience with Oracle Human Resources modules.
• Certifications: SHRM-CP/SCP or PHR/SPHR certification.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

• Sedentary work: Lift, carry, push, pull or otherwise move objects up to 20lbs. Sedentary work involved sitting most of the time and occasionally walking and standing.

EXPECTATIONS OF ALL EMPLOYEES:

Flagler College pursues its institutional goals based upon a Service Philosophy and Service Standards. An employee’s job performance must support and exhibit the College’s Service Standards by being:

Courteous – Treat everyone with dignity and respect. Act in a friendly manner – “Greet with a smile”. Make eye contact during conversations. Be helpful when help is called for. Present your best and professional self. Give individual attention/Focus your attention on the person speaking to you.

Responsive – Act in a timely manner. Assure the information you provide is accurate. Acknowledge when action is called for. Determine appropriate follow through. Show empathy towards others. Ensure that a caller is connected with a person who can provide assistance.

Accessible – Ensure there is a means by which you can be contacted and respond promptly to messages. Be available – make time for others. Be approachable and open-minded. Be reliable – always follow through with your commitments. Accommodate those who have special needs.

Collaborative – Be knowledgeable about the College and have an understanding of all departments. Work together to accomplish goals. Be efficient in your work performance. Share information between offices and departments. Take the initiative and be proactive. Communicate appropriately and professionally. Have a cooperative attitude. Be student-focused.                         

Non-Discrimination Statement: Flagler College is committed to diversity, inclusion and pursuit of a higher education with adherence to high ethical standards. It is the policy of Flagler College not to discriminate in admission, treatment, or access to, or employment in, its programs or activities on the basis of race, color, gender, religion, national origin, age, disability, marital status, familial status, sexual orientation, gender identity or expression, or any other protected characteristic.

About Us

Flagler College is a private liberal arts college located in St. Augustine, Florida. Founded in 1968, our mission is to enrich lives by creating a thoughtful, personalized experience in a supportive educational community. 

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Non-Discrimination Statement

Flagler College provides equal employment opportunities to all employees and applicants for employment without regard to race, color, gender, religion, national origin, age, disability, marital status, familial status, sexual orientation, gender identity or expression, or any other protected characteristic. Flagler College complies with applicable federal, state and local laws governing non discrimination in employment in every College facility. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Inquiries regarding discrimination on the basis of sex and gender may be referred to the Title IX Coordinator, Office for Civil Rights (OCR), or both. Contact information for the Title IX Coordinator, OCR, and the College’s Sexual Harassment Policy can be found here: www.flagler.edu/title-ix.