"Human Resources Technician"

Position Summary

The Human Resources Technician position assists the Human Resources department in carrying out various human resources programs, policies and procedures for all staff, faculty and student employees at NMHU. The incumbent in this position will work on many areas of HR to include recruitment, compensation, benefits administration, performance management, talent development, employment transactions, policy compliance, and other related HR functional areas.

Duties and Responsibilities

• Examines employee files to answer inquiries and provide information for personnel requests.
• Records all employee data, such as address, rate of pay, absences, and benefits, using personal software program.
• Maintains and updates employee records to document personnel actions and changes in employee status.
• Processes and reviews employment postings and hiring proposals and administers applicant tracking system.
• Answers questions regarding salaries, benefits, and other pertinent information.
• Communicates with employees or applicants to explain personnel policies and procedures on or before start date.
• Explains insurance and other benefits information to employees. Files enrollment forms.
• Conducts employee onboarding to include certification of Form I-9.
• Recruits, hires and supervises student employees in the HR office.
• Reviews and verifies incoming and outgoing documentation for completeness, accuracy, and compliance.
• Responds to employee questions regarding policies, procedures, collective bargaining agreements, and programs.
• Coordinates benefits open enrollment.
• Assists in the administration of the student employment program.
• Processes initial unemployment responses and facilitates communication for unemployment hearings.
• Facilitates worker’s compensation claims and accident reports; processes year-end reporting.
• Assists HR department in processing and recording FMLA in employee files.
• Maintains confidentiality.
• Performs other duties as assigned.
• Maintain regular attendance.

Minimum Job Requirements

Education: High School Diploma or GED. Experience: Zero (0) to Three (3) years of direct work experience.

Preferred Qualifications

• Knowledge of and experience with Ellucian BANNER Human Resources module.
• Previous work in a union environment.
• SHRM-CP, SHRM-SCP or NMAHRA certification.
• Bilingual skills in the English and Spanish languages.

Special Conditions for Eligibility

In performance of their respective tasks and duties all employees New Mexico Highlands University (NMHU) are expected to conform to the following: Adhere to all NMHU policies and the professional and ethical behavior standards of the industry. Interact in an honest, trustworthy and dependable manner with students, faculty, staff and vendors. Possess cultural awareness and sensitivity. Maintain a valid insurable driver’s license. All employees must fully uphold all principles of confidentiality. This position has access to sensitive information and a breach of these principles will be grounds for immediate termination. Disclaimer: The information on this position description has been designed to indicate the general nature and level of work performance by employees in this position. It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. New Mexico Highlands University has implemented a mandatory COVID-19 vaccine requirement for NMHU students and employees. For detailed information, visit Coronavirus (COVID-19) information – New Mexico Highlands University (nmhu.edu).

Knowledge, Skills, and Abilities

• Excellent customer service skills.
• Excellent interpersonal and public relations skills.
• Excellent oral and written communications abilities.
• Ability to be well organized and attentive to detail.
• Ability to protect confidential information and communicate with discretion in all matters related to employees and internal processes.
• Skilled in office related computer programs and human resources software and applications.
• Knowledge of current federal and state employment law and regulations.
• Ability to prepare and present training programs and materials.
• Ability to analyze complex information, and to define and solve problems.
• Ability to maintain composure under stressful situations.
• Ability to work in a diverse environment.
• Ability to respond to emotional employee situations in a calming manner.
• A record of satisfactory performance in all prior and current employers as evidenced by positive employment references from previous and current employers.

Physical Demands

While performing the duties of this job the employee is regularly required to: walk, sit, use hands and fingers, reach with hands and arms, talk and hear. May be required to stand for long periods. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds or more. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. There are several deadlines associated with this position. The employee must also multi-task and interact with a wider variety of people on various and, at times, complicated issues.

Working Environment

Normal office conditions exist, noise level may vary, and overnight travel may be required. Work with frequent unscheduled interruptions.

Pay Rate

Minimum Hourly Rate $18.76

Work Location/Campus Center

Las Vegas, NM Campus

EEO Statement

New Mexico Highlands University is an affirmative action, equal opportunity employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. We are committed to the University values of diversity, accessibility, excellence, and responsiveness. For disabled access or services call 505-454-3242 or email hr@nmhu.edu. Visit the link below for more information regarding affirmative action and equal opportunity: Equal Employment Opportunity is THE LAW.