Job Description

The Identity and Access Management (IAM) Systems Analyst is a member of the Middleware & Identity Apps team and reports to the Application Developer & System Administrator Lead within Secure Identity Services (SIS). The position provides administration and maintenance of IAM systems used for authentication, authorization, and data retrieval in order to support mission-critical campus applications. Evaluate new technologies and assist in planning and integration of those technologies with IAM systems. Provide technical assistance to customers and stakeholders. The IAM Systems Analyst will play a critical role in the implementation and support of access control systems, will provide escalated support and subject matter expertise, and will maintain product, process, and product documentation.

Required Qualifications

Master's degree in computer science, information systems, STEM, or a related field OR a bachelor's degree plus training and work experience equivalent to a master's degree
Demonstrated ability to be a knowledge leader
Experience as a Systems Analyst/Systems Engineer
Experience providing primary product support for an enterprise product
Experience working as a systems analyst in an agile environment
Basic to Intermediate SQL skills
Strong analytical and problem-solving skills
Excellent communication skills and extensive experience working with business and technology stakeholders

Preferred Qualifications

Intermediate level experience as a Systems Analyst/Systems Engineer in an IAM environment
Demonstrated knowledge of Identity and Access Management business processes and controls
Experience with enterprise IAM systems, especially InCommon Trusted Access Platform products (e.g. Grouper, Shibboleth, MidPoint), or other open source systems
Experience administering self-managed Gitlab
Experience with GitLab CI/CD
Experience with Directories (LDAP, AD), SAML integrations, and access policy management.
Best Practices knowledge of RBAC/ABAC, principle of least privilege, and Provisioning/Deprovisioning
Experience with AWS EKS, RDS, and S3
Experience in a Higher Education environment
Experience with ServiceNow and JIRA
Experience working in a BDD/TDD development environment

Overtime Status

Exempt: Not eligible for overtime

Appointment Type

Regular

Salary Information

Commensurate with experience

Hours per week

Review Date

10/13/2025

Additional Information

Sponsorship is not available for this position.

The successful candidate will be required to have a criminal conviction check.

If you are an individual with a disability and desire an accommodation, please contact IT Human Resources at ithr@vt.edu during regular business hours at least 10 business days prior to the event.

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Virginia Tech

Blacksburg, VA, USA

"IAM Systems Analyst"

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