"IDP High Performance Computing Technician"

Job Details

Department: IDP Information Technology Center

Campus Location: Wichita, KS - WSU Main Campus

Hire Type: Full Time

Pay: Commensurate with experience

Work Schedule: Typically, a 40-hour work week. Office hours are 8:00 AM – 5:00 PM, Monday – Friday. On-call may be required.

Export Compliance Requirement: This position requires access to EAR or ITAR controlled technologies. Applicants are required to be eligible for employment under U.S. export control laws and must meet the requirement of being a “U.S. Citizen”.

The High-Performance Computing operations team is looking for a technician to monitor and maintain our HPC clusters and supporting systems. If you have experience with Linux-based systems, this may be the place for you!

Job Summary

Responsibilities include assistance with the administration, integration, and maintenance of parallel High Performance-Computing clusters (“HPC”). Provides technical assistance and consultation for staff on the use of the high-performance computing platforms.

Essential Functions

• Assists with administration, maintenance, and integration of HPC clusters and supporting systems.
• Support hardware and software infrastructure to ensure a high-availability HPC environment.
• Works with users to assess needs and assists in the implementation of computational solutions.
• Installs, configures, and monitors Linux-based systems for optimal performance.
• Monitors system utilization and performance metrics to optimize efficiency.
• Stays informed of trends in HPC, system administration, and emerging technologies.
• Collaborates with vendors and internal partners to support ongoing operations and strategic projects.
• Serves on and/or leads projects as needed.
• Solves moderately complex problems and tasks independently.

Required Education and Experience

High School Diploma or equivalent required. Two (2) years of technical support experience in a professional IT environment; every 30 credit hours of relevant coursework can be substituted for one year of related experience.

Required License: Valid driver's license

Knowledge, Skills and Abilities

• Hands-on experience with Linux system administration (e.g., RHEL, CentOS, etc.).
• Ability to troubleshoot hardware and software issues in a multi-user environment.
• Experience with servers, storage systems, drives, etc.
• Must possess a strong customer-centered philosophy.
• Must be able to offer assistance that is adapted to the computer abilities of clients.
• Excellent listening, verbal, and written communication skills.
• Ability to work with minimal supervision.
• Familiarity with HPC cluster environments and batch scheduling systems (e.g., SLURM, PBS).
• Working knowledge of related systems.
• Professional personal presentation.
• Ability to travel to various work sites in the Wichita metro area.

Preferred Qualifications

Associate’s or Bachelor’s degree in Computer Engineering, Information Technology & Management Information Systems, Computer Science, or a related field preferred.

Physical Requirements

Ability to move or traverse across campus, within buildings and offices, and/or across external environments. Ability to remain in a stationary position. Ability to communicate with others and accurately exchange information. Ability to operate a computer and other office equipment including but not limited to phone, printers, copiers, and calculators. Ability to travel in a vehicle for distances including but not limited to across city, county, and state.