Associate Vice Chancellor of Enrollment (Enrollment Management Leader)

management at Indiana University (IU) South Bend. The position works collaboratively with campus leadership, Academic Affairs, faculty, staff, and enrollment-related units to develop and implement comprehensive strategies that support student recruitment, enrollment, retention, and institutional goals. As a senior campus leader, the Associate Vice Chancellor leads enrollment planning and operations and uses data, technology, collaboration, and evidence-based practices to strengthen the student enrollment experience. Department-Specific Responsibilities Ensures that enrollment strategies align with IU South Bend's mission, strategic priorities, academic programs, and the needs of the students and communities the campus serves. Provides strategic leadership to develop and implement a comprehensive, student-centered, data-informed enrollment management strategy for IU South Bend. Collaborates with campus executive leadership, Academic Affairs, Student Engagement, faculty, staff, and enrollment-related units to establish enrollment goals and strategies aligned with institutional priorities. Develops and implements enrollment strategies designed to support recruitment, admission, matriculation, retention, and completion across diverse student populations. Provides supervision, leadership, and strategic direction to enrollment management functions and ensures effective coordination among offices that contribute to the student enrollment lifecycle. Works with campus partners to create an integrated approach to enrollment management. Partners with Academic Affairs to align enrollment goals with academic priorities and develop program-specific recruitment and enrollment strategies. Uses enrollment data, market trends, student demographics, and institutional data to identify opportunities, establish priorities, assess outcomes, and inform enrollment decisions. Establishes measurable enrollment goals and regularly evaluates recruitment, yield, enrollment, and retention outcomes to determine the effectiveness of strategies and initiatives. Leads the effective use of enrollment technologies, customer relationship management systems, analytics, and other tools that support recruitment and enrollment operations. Develops and recommends resource and budget priorities that support enrollment goals and the effective operation of enrollment-related functions. Identifies opportunities to improve enrollment processes, policies, communications, and services to deliver an efficient, student-centered experience. Leads cross-functional initiatives and fosters collaboration across campus to address enrollment challenges and advance institutional enrollment priorities. Maintains awareness of emerging enrollment management trends, technologies, policies, regulations, and best practices and evaluates their potential application at IU South Bend. Develops, mentors, and supports enrollment management leaders and staff by setting clear expectations, promoting professional development, and fostering a collaborative, results-oriented environment. Builds productive relationships across Indiana University and with external organizations, schools, community partners, and other stakeholders that support IU South Bend's enrollment objectives. Represents IU South Bend on appropriate university, community, regional, state, and professional committees and initiatives. Serves as a strategic advisor to campus leadership on enrollment trends, challenges, opportunities, and strategies. Performs other duties as assigned in support of the campus's mission and enrollment goals. General Responsibilities Contributes to senior leadership teams in formulating strategic plans and the highest-level operational objectives for enrollment management areas. Establishes long-term business plans and long-term strategic objectives. Directs leadership staff who supervise enrollment management teams (Admissions and International Student Services, Financial Aid and Scholarships). Responsible for escalated operational issues, including human resources and/or people management situations. Drives innovation and excellence within the area of enrollment management; reviews and creates policies and procedures. Determines overall budget for enrollment management teams; reviews and approves financial proposals from direct reporting leaders; has significant fiscal responsibilities that require frequent interaction with executive leaders. Provides expertise and identifies grant and/or funding opportunities; develops business relationships across the university and externally. Stays up to date on new enrollment management standards, technologies, policies, and procedures and works collaboratively with other enrollment management leaders across departments and/or campuses in determining standards, best practices, and related policies/procedures; ensures the adoption and implementation by direct reporting leaders. Qualifications Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education. EDUCATION Required Bachelor's degree in business, public policy, or a related field. Preferred Master's degree in higher education administration, enrollment management, student affairs, business, public administration, or a related field. WORK EXPERIENCE Required 5 years in admissions, enrollment management, higher education student affairs, or a related field. 3 years of management experience in a relevant field. Preferred 8 years of progressively responsible experience in enrollment management, admissions, or a closely related higher education area. Progressive leadership experience overseeing enrollment-related programs, operations, or teams. Experience leading or collaborating with admissions, financial aid, student services, academic affairs, advising, or other areas integral to the enrollment lifecycle. Experience working within a regional public university or an institution serving diverse student populations. SKILLS Required Proficient communication skills. Maintains a high degree of professionalism. Demonstrated time management and priority-setting skills. Demonstrates a high commitment to quality. Excellent organizational skills. Excellent collaboration and team-building skills. Effectively coaches and delivers constructive feedback. Instills commitment to organizational goals. Demonstrates excellent judgment and decision-making skills. Effective conflict management skills. Builds and manages effective teams. Effective leadership skills. Ability to represent the company with external constituents. Ability to drive multiple projects to successful completion. Ability to interpret federal, state, and institutional rules and regulations. Preferred Demonstrated knowledge of contemporary enrollment management practices, including student recruitment, admissions, yield, retention, and enrollment planning. Strong analytical skills with the ability to interpret enrollment data, identify trends, assess outcomes, and translate findings into actionable strategies. Ability to develop and communicate enrollment goals, strategies, and results to executive leadership and diverse campus stakeholders. Excellent written, verbal, interpersonal, and presentation skills. Demonstrated ability to build collaborative relationships across academic and administrative units. Strong financial and operational acumen, including the ability to develop and manage budgets and allocate resources in support of enrollment priorities. Knowledge of enrollment technologies, CRM systems, data analytics platforms, and digital recruitment tools. Experience with Slate or a comparable CRM system. Knowledge of current and emerging enrollment management trends, technologies, policies, and best practices. Ability to lead organizational change, develop effective teams, and foster accountability for results. Demonstrated ability to manage multiple complex initiatives and priorities simultaneously. Ability to develop innovative approaches to recruitment and enrollment while supporting the mission and priorities of a regional university. Demonstrated experience developing and implementing data-informed enrollment, recruitment, yield, or retention strategies. Experience establishing measurable enrollment goals and using data and analytics to evaluate outcomes and inform strategy. Experience leading, mentoring, and developing effective teams. Experience managing budgets and allocating resources in support of strategic enrollment objectives. Experience implementing process improvements or organizational changes within an enrollment management environment. Working Conditions / Demands This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation. Work Location IU South Bend Campus Advertised Salary $128,003.20 - $130,000.00 annually Benefits Overview For full-time staff employees, Indiana University offers a wide array of benefits including: Comprehensive medical and dental insurance Health savings account with generous IU contributions Healthcare and dependent care flexible spending accounts Basic group life insurance paid by IU Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance Base retirement plan with generous IU contributions, subject to vesting Voluntary supplemental retirement plan options Tuition subsidy for employees and family members taking IU courses 10 paid holidays plus a paid winter break each year Generous paid time off plans Paid leave for new parents and IU-sponsored volunteer events Employee assistance program (EAP) Learn more about our benefits by reviewing the IU Benefit Programs Brochure . Job Classification Career Level: Strategic FLSA: Exempt Job Function: Student Services Job Family: Enrollment Mgmt & Retention Click here to learn more about Indiana University's Job Framework. Equal Employment Opportunity Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information . Contact Us Request Support Telephone: 812-856-1234