Your key responsibilities will be to:

• work closely with the Industry Development Manager to deliver services to employers engaging with the University
• manage and maintain employer and job databases to ensure information is accurate and efficiently captured
• coordinate a range of administrative processes to support smooth workflow and consistent service delivery
• liaise with industry partners to understand recruitment needs and promote relevant Careers Centre events and services
• provide frontline customer service, responding to employer enquiries via email, phone and in person in a timely and professional manner
• assist in coordinating careers fairs, employer presentations and other promotional activities.

About you

• demonstrated experience providing high-level customer service in a busy, administrative environment
• experience in database entry, website maintenance or CRM systems
• strong computer literacy, including Word, Excel, Outlook and content management systems
• ability to manage competing priorities and deliver accurate work under time pressure
• knowledge of graduate recruitment practices or interest in the higher education sector
• tertiary qualifications in a relevant area, or equivalent relevant experience.