Provost's Office Associate Provost for Graduate Programs The Graduate School is experiencing exciting growth, and we are thrilled that you
are considering joining our team. We are surrounded by individuals empowered to use their expertise and talents to achieve our mission of excellence. Are you ready for us? Are you seeking an opportunity with purpose and direction? If you are, we have the perfect opportunity for you! We are committed to hiring exceptional individuals because it strengthens our team and enhances our ability to succeed. The Graduate School is seeking an Information Systems Specialist, Intermediate to join the already awesome team, taking the department to the next level of excellence! WHAT MAKES THE DEPARTMENT NAME A GREAT PLACE? Generous benefits, including health, dental, vision, tuition assistance, retirement, etc. A knowledge-sharing organization that works collaboratively. Professional development opportunities and mentorship A rapidly growing center within an academic setting HERE IS WHAT YOU WILL DO The Information Systems Specialist supports the Graduate Admissions Office and performs duties for the APGP. In Graduate Admissions, the position will, with direction and guidance from the Director of Graduate Admissions, maintain and optimize admissions CRM technology/processes and develop reports. This includes monitoring the exchange of data with the CRM, managing the contact consolidation process, creating and maintaining reports/queries, and maintaining/configuring admissions CRM workflows and the user-experience. They will also create training materials for use of Slate and assist with training sessions on the various technologies associated with admissions. In the APGP, the position will use SQL and other programs to develop reports and analyses necessary for the evaluation of admissions, retention, and program quality withing Georgia State's graduate programs. Essential Duties and Responsibilities With guidance and direction: Monitor the exchange of data with the CRM (namely Banner and prospect list) and resolve any errors/issues Build CRM import templates and export queries Manage the contact consolidation/merge process. Create and maintain reports/queries to assess performance, productivity, and efficiencies - SQL may be required Maintain and configure the operational aspects of the CRM to increase work-flow efficiency and/or the user experience. Create training materials for use of Slate and assist with training sessions on the various technologies associated with admissions. Perform routine to complex data analysis and data reporting with various programming tools, such as crystal, Structured Query Language (SQL) / Procedural Language Structured Query Language (PL SQL). Develop reports necessary for the evaluation of admissions, retention, and program quality withing Georgia State's graduate programs. Perform other related duties as assigned Qualifications Minimum Requirements: Bachelor's degree and two years of related experience, or a combination of education and related experience. Preferred Hiring Requirements: Demonstrate supervisory, organizational and analytical skills; must be knowledgeable in CRM Systems and Argos. College/Business Unit: Provost & VP Academic Affairs Location: Atlanta Campus Job Posting: 11/09/26, 1:31:12 PM Application Deadline: 11/23/26, 8:59:00 PM
