INSIDE SALES JOB OBJECTIVE:
This position is responsible for working the inside sales desk, answering incoming calls, writing orders and sourcing products with a focus on improving customer satisfaction and relations.
INSIDE SALES - WO
ESSENTIAL JOB FUNCTIONS:
- Handle incoming sales calls. Price, enter, and pull customer orders if needed.
- Support efforts of outside sales force in preparation and maintenance of job quotes, stock list quotations and submittal documents.
- Wait on customers quickly and accurately. Display and actively pursue sales for counter specials.
- Write purchase orders to be entered. Enter orders and bids into the computer. Process cash sales. Prepare submittals. Coordinate deliveries with the warehouse
- Increase product knowledge of new and existing products and present options to customers.
- Ability to multi-task, handling frequent interruptions and shifting priorities
- Deliver materials to customer locations & job sites when necessary.
- PC Computer familiarity, Excel, Word and company software.
- Additional duties as assigned by manager.
PHYSICAL REQUIREMENTS: Lifting 20 pound objects frequently; and 50-100 pound objects occasionally is required. Climbing ladders, stairs, and ramps. Balancing. Pushing and pulling. Crouching and kneeling. Reaching. Grasping objects. Hearing: perceiving the nature of sounds with or without correction.
VISION REQUIREMENTS: Minimum vision required, with or without correction, to properly and efficiently perform job responsibilities and prevent injury to oneself and others.
JOB STANDARDS: Abide by all policies, rules and regulations of Briggs Inc. including all applicable safety rules and regulations. Ability to read, write, and perform basic mathematical skills.
JOB LOCATION AND EXPOSURES: Activities occur inside and outside. The associate is subject to the following conditions: extreme cold and extreme heat temperatures; hazards such as moving mechanical parts, electrical currents, and working in high places.
EQUIPMENT USED: Computer, printer, telephone, copy machine, fax machine, calculator, ladder, rolling cart, razor cutter, tubing cutter, tape gun and fork lift.
ATTENDANCE REQUIREMENTS: Attendance on a regular, consistent basis is mandatory.
INSIDE SALES REQUIRED SKILLS: Knowledge/Skills/Abilities/Experience/Education
· College degree or related work experience
· 1 to 2 years of relevant experience or training, or equivalent combination of education and experience
· Ability to identify and resolve problems in a timely manner.
· Possession of strong organization skills and able to multi-task
· Prioritize and plan to use time efficiently
· Excellent verbal and written communication skills
· Possess exceptional interpersonal communication skills
· Ability to work independently on assigned tasks as well as to accept directions on given assignments
· Knowledge of MS Office (Word, Excel, Outlook)
COMPANY BENEFITS:
· Medical
· Dental
· Vision
· Basic Life & AD&D
· Short-Term & Long-Term Disability
· 401K Plan
· Tuition Reimbursement
· PTO
· Holidays
· Personal Days
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