Institute Support Specialist

Department: The Ballmer Institute for Children's Behavioral Health

Classification: Office Specialist 2

Appointment Type and Duration: Regular, Ongoing

Salary: $18.79 - $27.92 hourly

FTE: 1.0

Review of Applications Begins: September 15, 2025; position open until filled.

Special Instructions to Applicants: To ensure consideration, complete applications must include the following along with the online application: 1. A current resume/CV. 2. Three (3) professional references with contact information. References will not be contacted until you are notified.

Department Summary: The Ballmer Institute for Children's Behavioral Health at the University of Oregon Portland establishes a new national model for behavioral healthcare for children and families by creating a first-of-its-kind undergraduate training program in child behavioral health. The institute prioritizes the needs of youth who have been historically or persistently underserved and seeks to make real system change by: Creating a new mental health profession; Delivering support in schools and the community; Training existing youth-serving professionals; Developing new approaches to support child behavioral health; Transforming the Pacific Northwest into a national model of thought and action.

Position Summary: Reporting to the Executive Assistant for the Executive Director, the Institute Support Specialist oversees all operations of the Ballmer Institute Reception Desk providing high-level customer service and general office support and is the first point-of-contact in the Ballmer Institute. Customers primarily are faculty, staff, and students but also includes external visitors such as prospective students, community members, legislators, among others. The position will provide administrative coordination, manage timelines, execute related tasks, and see assignments through to completion. Some duties include but are not limited to: support for the Senior Directors (two) and Faculty Directors (four) including scheduling and travel; management of front desk area; and support for the Community Advisory Board.

Minimum Requirements: Two years of general clerical experience. One year of which included typing, word processing, or other experience generating documents; OR An Associate's degree in Office Occupations or Office Technology; OR Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience. College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.

Professional Competencies: Strong organizational and interpersonal skills. Ability to work with limited supervision and manage time appropriately. Ability to work well independently and also contribute as a team member. Proficiency with the Microsoft Office suite required. Familiarity with Canvas and website tools.

Preferred Qualifications: Experience working in a higher education setting, preferably in an academic support, administrative, or faculty services role.