Instructional Support Technician
Job No: 561139
Work Type: Staff
Location: Southern California: Long Beach
Categories: Bargaining Unit: Unit 9 - CSUEU - Technical
Support Services, Job Search Category/Discipline: Administrative,
Appointment Type: Temporary, Time Basis: Full Time
Join the vibrant community at California State University, Long
Beach (CSULB)!
Located just three miles from the Pacific Ocean, CSULB offers an
inspiring workplace and an exceptional Southern California
lifestyle. Our 322-acre campus-one of the largest in the CSU
system-serves more than 42,000 students and is known for its
commitment to student success, innovation, and impactful academic
and research initiatives.
As a member of the CSULB community, you'll experience a dynamic
environment filled with cultural landmarks, collaborative energy,
and opportunities to make a meaningful difference.
Work-life balance thrives here. Long Beach blends coastal
relaxation with urban vibrancy, offering miles of beaches,
year-round sunshine, a thriving arts and food scene, and convenient
access to both Los Angeles and Orange County. It's an ideal place
to grow your career while enjoying everything Southern California
has to offer.
Join the California State University (CSU) and explore career
opportunities that advance student success and strengthen
California's future-offering competitive compensation,
comprehensive benefits, and professional growth.
Job Summary
Under the general supervision of the Director of the School of
Nursing and the Nursing Learning Center Director, provides
instructional support for the daily operations of the Nursing
Learning Center. This person coordinates the schedule for the
Nursing Learning Center, as well as inventory, maintenance, and
purchasing supplies and equipment for the School of Nursing
Learning Center. Additionally, this person serves as the simulation
technician for all simulation activities in the School of
Nursing.
Key Responsibilities
Provides instructional, technical, and logistical support for
the SON & Learning Center -Primary scheduler for SON rooms
utilizing interactive calendar system. Assists Learning Center
Director with the daily operation of Learning Center. Assists with
SON student tracking systems.
Responsible for the Equipment and maintenance, supply
purchasing, and inventory including for the Learning Center -
Performs regular inspections of the classroom audio-visual
equipment to ensure they are in proper working order. Ensures that
simulation labs are kept orderly on a daily basis.
Assists faculty in simulation - Assists faculty with the setup
and operation of equipment in the Nursing Learning Center including
task trainers and simulation scenarios. Runs the simulators for
simulation educational based activities.
Supervises work study students - Supervises the Learning Center
work-study students with guidance from the Learning Center
Director.
Monitors and schedules SON rooms and lab spaces - Monitors all
rooms for functioning of equipment, replenishing of supplies, and
general safety and cleanliness
Department
Nursing
Time Base
1.0 time-base, 40 hours per week.
Duration of Appointment
This is a temporary position for 1 year with no permanent status
granted. Temporary assignments may expire prior to the ending
date.
Classification
Instructional Support Technician I
Compensation
Salary placement is determined by the education, experience, and
qualifications the candidate brings to the position, internal
equity, and the hiring department's fiscal resources.
- Hiring Range: The hiring range for this position is $4,184
(Step 1) - $5,521 (Step 15) per month commensurate with candidate's
education, experience, skills, and training.
- CSU Classification Salary Range: The CSU Classification Salary
Range for this position is $4,184 (Step 1) - $6,096 (Step 20) per
month.
Benefits
At California State University (CSU), we prioritize the health,
growth, and success of our employees. Our benefits program reflects
our commitment to your overall well-being.
To be eligible for full benefits, employees must be appointed at
least half-time (.50 FTE) with an appointment lasting more than six
months and one day. Benefits eligibility and offerings may vary
based on appointment type, classification, and applicable
collective bargaining agreement. Eligible employees may have access
to a comprehensive benefits package that can include:
Paid Time Off: Up to 24 vacation days per year
(based on employee group and/or length of service), 14 paid
holidays, and 12 sick days annually with unlimited accrual.
Health Coverage: A variety of medical, dental,
and vision plans.
Retirement Plans: Participation in the CalPERS
defined benefit plan, along with voluntary savings options such as
403(b), 401(k), and 457 plans.
Educational Benefits: Tuition fee waiver
programs for eligible employees; dependent eligibility varies by
employee group and bargaining unit.
Employee Assistance Program (EAP):
Confidential counseling and support services for employees and
their families.
Additional Benefits: Wellness programs,
professional development opportunities, and insurance options
including life, disability, and pet insurance.
Candidates are encouraged to review the appropriate
CSU Employee Benefits Summary for details specific to their
position. Additionally, the
CSU Total Compensation Calculator is available to help
prospective employees understand the full value of the CSU benefits
package and how it complements base salary.
Knowledge, Skills, and Abilities
The ideal candidate is a highly adaptable and self-motivated
professional with extensive experience using a variety of computer
software programs, including Microsoft Office, PeopleSoft/Oracle,
Qualtrics, databases, e-mail, and internet-based applications. They
possess a strong IT background with expertise in AV equipment and
are trained in the setup and operation of electronic patient
simulators or similar technology. Able to work independently with
minimal supervision, they demonstrate exceptional communication and
customer service skills through professional telephone, e-mail, and
interpersonal interactions. The candidate has a thorough knowledge
of standard office methods, practices, and procedures, along with
the ability to quickly learn, interpret, and apply complex policies
and procedures. They thrive in fast-paced environments, exhibiting
flexibility, adaptability, and a commitment to delivering
efficient, high-quality support and service.
Ability to communicate with an ethnically and culturally diverse
campus community. Ability to follow all university policies,
procedures, and guidelines including but not limited to safety,
civility, information security, and non-discrimination policies and
procedures. Ability to contribute to a positive university
experience for each and every student and assist in achieving the
university's commitment to a "vision of excellence."
Education and Experience
• Equivalent to two years of experience providing instructional
support services for a unit or discipline, acting as a student
assistant, or in producing materials or supplies related to the
discipline required.
• Experience in setting up and operating patient simulators (in
person & computer based), or similar equipment preferred.
• Bachelor's degree in Computer Science, Healthcare, or Information
Technology is preferred.
• Experience in healthcare simulation including maintenance,
repair, and technical support of simulation equipment and/or
medical device systems in a healthcare delivery setting, or
equivalent combination of education and experience preferred.
Application Procedures
Click "Apply Now" to complete the CSULB Online Employment
Application.
Please fill out the application completely. It is important that
all sections of the online application are completed fully and
accurately. Be sure to include all relevant education and
experience. Your application will be used to determine whether you
meet the minimum qualifications for this position.
Physical Summary
Medium work - Job involves lifting heavy weight
objects (20-40 pounds) and/or 20% - 40% of the job involves
standing, squatting, kneeling, or walking. May require pushing or
pulling objects within the weight limits.
Additional Information
CSULB is not a sponsoring agency for staff and management positions
(i.e. H-1B Visas).
A background check (including a criminal records check) must be
completed satisfactorily and is required for employment. CSULB will
make a conditional offer of employment, which may be rescinded if
the background check reveals disqualifying information, and/or it
is discovered that the candidate knowingly withheld or falsified
information. Failure to satisfactorily complete the background
check may affect the continued employment of a current CSU employee
who was conditionally offered the position.
Due to the nature of this position, current CSULB employees are
subject to a criminal record check unless they have successfully
completed a criminal background check through CSULB within the past
12 months.
Equal Employment Statement
Consistent with California law and federal civil rights laws, CSULB
provides equal opportunity in employment without unlawful
discrimination or preferential treatment based on race, sex, color,
ethnicity, national origin, or other protected status. CSULB
complies with Title VI of the Civil Rights Act of 1964, Title IX of
the Education Amendments of 1972, the Americans with Disabilities
Act (ADA), Section 504 of the Rehabilitation Act, the California
Equity in Higher Education Act, California's Proposition 209 (Art.
I, Section 31 of the California Constitution), other applicable
state and federal anti-discrimination laws, and CSU's
Nondiscrimination Policy. We prohibit discriminatory preferential
treatment, segregation based on race or any other protected status,
and all forms of discrimination, harassment, and retaliation in all
university programs, policies, and practices.
California State University Long Beach expects respectful,
professional behavior from its employees in all situations. Acts of
harassment or abusive conduct are prohibited. Demonstrated
appropriate professional behavior, treating others with civility
and respect, and refusing to tolerate abusive conduct is expected
of all employees.
Accommodations
We provide reasonable accommodations to applicants and employees
with disabilities. Applicants with questions about access or
requiring a reasonable accommodation for any part of the
application or hiring process should contact
StaffHR-Accommodations@csulb.edu.
Out of State Employment Policy
California State University, Long Beach, as part of the CSU system,
is a State of California Employer. As such, the University requires
all employees upon date of hire to reside in the State of
California.
As of January 1, 2022 the https://calstate.policystat.com/policy/10899725/latest/"
href="https://calstate.policystat.com/policy/10899725/latest/"
target="_blank" rel="noopener noreferrer">CSU Out-of-State
Employment Policy prohibits the hiring of employees to perform
CSU-related work outside the state of California.
Application Closes: 29 August 2026
To apply, visit https://careers.pageuppeople.com/873/lb/en-us/job/561139
je-7961901ad8f949beb8867cbfdf6afd2f 
