"Instructor, Medical Office Administration (General)"

Job Description

At Guilford Technical Community College (GTCC), we are dedicated to transforming lives through education and creating a lasting impact on our community. We invite passionate and innovative educators to join our mission-driven team, where you can enjoy a fulfilling work-life balance and competitive benefits, including a robust pension plan. Our beautiful, well-maintained campuses provide an inspiring environment for both teaching and learning, within an atmosphere of collaboration and excellence. At GTCC, you’ll be part of a supportive, dynamic, and inclusive culture committed to delivering exceptional results, making it a truly amazing place to work and thrive.

Teaching faculty at Guilford Technical Community College are responsible for supporting student success by creating an optimum learning environment, responding to student needs, managing effective instructional activities, developing curriculum courses, modeling employability skills, demonstrating professionalism, developing cooperative work relationships with other faculty and staff, supporting college administrative requirements, and maintaining competency in their instructional field. He/she will be responsible for quality instruction and for effective participation and interest in the total affairs of the college. The full-time Medical Office Administration (MOA) faculty member participates in the planning, implementation, evaluation, and revision of the program curriculum. This individual may also be assigned the responsibility of coordinating the efforts of a designated instructional team.

Duties/Functions

(Not explicitly listed in detail, but inferred from context)

Education Required

• Bachelor’s degree in Medical Office Administration, or related field from an institutionally accredited college/university

Education Preferred

• Master’s degree in Medical Office Administration, or equivalent field from an institutionally accredited college/university
• Certified Professional Coder (CPC)

Experience Required

• Three years of relevant medical office experience
• Teaching and/or industry training experience in healthcare/medical office technology topics in any of the following formats: teaching courses, training sessions, conducting professional development workshops, and/or other continuing education seminars.

Experience Preferred

• Greater than three years of relevant medical office experience
• Microsoft Office (Word, Excel, Access, and PowerPoint) experience
• Three years or more post-secondary teaching experience
• Experience with assessment of student learning outcomes
• Experience with distance learning and/or alternate instructional delivery systems

KSA Required

The Instructor shall possess an understanding of and commitment to the nature and role of the Community College, particularly its “open door” policy. He/she shall have demonstrated personal and professional competence for the responsibilities assigned. The Instructor must be able to:

• Multi-task
• Respect Diversity
• Adapt to changing procedures, protocols, or assignments
• Create and maintain a learner-centered environment
• Communicate effectively
• Ability to effectively implement and apply technology solutions
• Extensive knowledge of medical insurance billing processes
• Extensive knowledge of revenue cycle management process

KSA Preferred

• Exceptional customer service skills
• Knowledge of medical office confidentiality procedures/processes

Department/Job Specific Requirements

• This individual will be required to submit to a background check consisting of Criminal Background Check (CBC) and Office of Inspector General Reviews (OIG)
• A facility-specific twelve panel urine drug screen is required prior to supervising students at off-site locations.
• This individual will work with an assigned mentor during the probationary period of employment to incorporate GTCC’s Employability Skills into all classes using a Problem-Based Learning approach.
• Teaching on campus and online required.
• The following (compliance) training is required and must be completed within the first 30 days of hire with annual refresher training thereafter: (additional training may be added as needed)
• Reporting Requirements
• Anti-Discrimination/Harassment & Title IX
• Safety/Shooter on Campus
• Personal Information Protection Training (PIP)
• Ethics and Social Responsibility
• Learning Level One in Canvas before the first day of the first semester teaching
• eLearning Level Two in Canvas for instructors who teach online or hybrid delivery methods before the first day of the first semester teaching in that format

Physical Demands

(Not specified)