Insurance Coordinator, Dental, SMEC

Insurance Coordinator, Dental, SMEC

Company: Lincoln Memorial University

Job Location: Harrogate, 37752

Category: Health and Medical Services

Type: Full-Time

Department: Dental Clinic

Position Category: Staff Full Time

Job Description

The Insurance Coordinator is responsible for managing patient billing processes, coordinating and filing insurance claims and treatment pre-authorizations, and ensuring the smooth operation of accounts receivable within the dental clinic. This role involves interacting with insurance companies and internal staff to ensure accuracy and efficiency in billing and collections.

Required Qualifications

Associate degree in Accounting, Business Administration or comparable financial or healthcare work experience

Physical Demands

Must be able to lift up to 25 pounds and spend long periods of time standing or sitting

Campus: LMU Tower

Posting Number: S04995P

Job Open Date: 02/18/2026

Job Close Date: 12/31/2026

Open Until Filled: No

Job Duties

• Report to the Clinic Dean and perform job duties as assigned
• Manage patient billing processes, ensuring accuracy and timeliness within the dental clinic
• Verification of patient dental benefits and coverage for the purposes of insurance processing, or for the facilitation of community-based program visits to our clinic
• Process dental insurance claims, including submission, follow-up and resolution of denials
• File treatment pre-authorization requests with necessary documentation. Follow up and communicate the status of requests to clinicians and staff
• Audit patient accounts to ensure accuracy and resolve discrepancies. Submit patient refund requests as required
• Maintain accurate and organized records of patient accounts and insurance claims
• Generate and analyze financial reports related to patient accounts, insurance claims, and accounts receivable
• Collaborate with clinical and administrative staff within the dental clinic to ensure seamless financial operations
• Provide feedback to clinical operations regarding application of fees, billing efficiency and adherence to regulations.
• Utilize CDT coding for accurate and efficient billing on accounts
• Identify reporting trends and provide recommendations
• Advise the clinical dean and staff of student coding and billing errors as needed
• Handle cash management, make change and bank deposits
• Reconcile cash and credit card transactions against daily reports
• Stay updated with changes in insurance regulations and billing practices
• Other Duties as assigned

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