Queensland University of Technology Jobs

Medical Receptionist

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Queensland University of Technology

Kelvin Grove QLD, Australia

5 Star Employer Ranking
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Medical Receptionist

HEW4

10 May 2026

Location

Kelvin Grove, QLD, Australia

QUT (Queensland University of Technology)

Type

Full-time, Ongoing

Salary

$88,303 - $92,901 pa (HEW4)

Required Qualifications

Associate Diploma equivalent + office/medical experience
Administrative support (diary management, meetings)
Proven time management & organisation
Strong communication & client liaison
Teamwork & independent work
MS Office (Word, Excel, Outlook) proficiency
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Medical Receptionist

Medical Receptionist

  • Reference number: 26054a
  • Term: Ongoing, full-time basis
  • Remuneration: $88,303 to $92,901 pa (HEW4) (inclusive of $74,617 to $78,502 salary pa, 17% superannuation and 17.5% recreation leave loading)
  • Location: Kelvin Grove
  • Open to: Applicants who have unrestricted work rights in Australia for the duration of the fixed-term appointment. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people are encouraged to apply.

Who are we looking for?

We are seeking a Medical Receptionist to join Student Services, People Services, Administrative Division.

This position provides high quality services for clients engaging with services provided by Student Services, including QUT students and staff, as well as the wider community. A key facet of this role will be the efficient organisation of appointments, meetings and functions and the provision of basic secretarial and logistical support. The role also delivers professional frontline client enquiry management services. This position reports to the Business Services Coordinator for career planning, development, and performance expectations.

About us

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

About the Administrative Division Administrative Division supports the governance and operations of the University, including planning and quality, facilities and services for students and staff. The Administrative Division is led by the Vice President (Administration) and University Registrar. About the People Services Portfolio The People Services Portfolio provides a range of high-quality services designed to enrich the staff and student experience at QUT. Services provided by the Portfolio span across the entire student and staff life cycle. In addition, the Portfolio provides advice and leadership to the university on a broad range of student and staff matters, including social justice and public policy..

What you need to succeed

  1. Education, training and/or experience equivalent to completion of an Associate Diploma level qualification with relevant work experience in an office or medical environment. 
  2. Record of success in delivering high quality, agile and proactive administrative support services to a professional standard (e.g. managing diaries, organising meetings and functions, implementing efficient systems). 
  3. Proven time management and organisational skills which clearly demonstrate the ability to coordinate a range of competing work demands to achieve specified objectives within agreed timelines 
  4. Demonstrated written and verbal communication and interpersonal skills, including experience liaising with a diverse range of clients to provide accurate advice and solve routine problems. 
  5. Proven ability to collaborate and work effectively as a member of a team, along with the ability to work independently with minimal supervision. 
  6. Demonstrated digital literacy with intermediate level expertise in the Microsoft suite (Word, Excel, PowerPoint, Outlook), Acrobat Pro and the ability to swiftly acquire competence in new software and systems 

Life at QUT

We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:

  • A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions. 
  • Competitive remuneration with up to 17% superannuation and leave loading of 17.5%. 
  • Generous parental leave including primary carer parental leave of up to 26 weeks (including 17% super). 
  • Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance. 
  • Purchased Leave Scheme - up to 8 extra weeks. 
  • Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms. 
  • Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
  • Commitment to our Indigenous Australian staff  through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees. 

Explore more benefits of life at QUT.

Belong at QUT 

We are guided by our values of Ambition, Integrity, Inclusiveness, Innovation, and Academic Freedom and our QUT Connections in our mission to inspire and shape the next generation of change-makers. 

As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.

We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT.

At QUT, diversity is not just embraced—it's celebrated. See our commitment

How to Apply

Discover the possibilities that await with a career at QUT. If you're ready to embark on a journey of innovation and opportunity, we're excited to meet you.

Find out more about this position and submit your application by clicking 'Apply' or the link below.

View the job details at: https://qut.nga.net.au/?jati=CC7825DF-6920-5C68-2A70-ECD77733F6CC

Job opens: 10-Apr-2026

Applications Close: 10-May-2026 at 11.30pm

View Position Description here

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Frequently Asked Questions

📚What qualifications are required for the Medical Receptionist role at QUT?

Candidates need education, training, or experience equivalent to an Associate Diploma with relevant work in an office or medical environment. Key skills include delivering high-quality administrative support, such as managing diaries and organising meetings. Explore administration jobs for similar roles.

💰What is the salary and benefits for this QUT Medical Receptionist position?

The salary range is $88,303 to $92,901 pa (HEW4), inclusive of base salary $74,617-$78,502, 17% superannuation, and 17.5% leave loading. Benefits include flexible work, generous parental leave, Fitness Passport, and professional development. See more on university salaries.

📝How do I apply for the Medical Receptionist job at QUT Kelvin Grove?

Click 'Apply' via the QUT careers portal at QUT job link. Login or create an account, preview the form, and submit before 10 May 2026, 11:30pm. View the full position description PDF.

🌏Is visa sponsorship available for this Medical Receptionist role?

No, applicants must have unrestricted work rights in Australia for the ongoing appointment. Aboriginal Australians and Torres Strait Islander people are encouraged to apply in support of QUT's Indigenous strategy. Check higher ed jobs for other opportunities.

💼What are the main responsibilities of the QUT Medical Receptionist?

Provide high-quality client services for QUT students, staff, and community, including appointment organisation, basic secretarial support, and frontline enquiry management. Requires digital literacy in MS Suite (Word, Excel, Outlook) and quick adaptation to new systems. Reports to Business Services Coordinator.

⚖️What work-life benefits does QUT offer for this position?

Enjoy healthy work-life balance with hybrid arrangements, up to 26 weeks parental leave, Salary Packaging, Purchased Leave (up to 8 weeks), and Indigenous staff support. QUT fosters inclusivity and diversity. Learn more via employer branding in higher ed.
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