Obtain insurance authorization and pre-certification for
behavioral health services, document covered and non-covered
benefits, plan type, co-payments, co-insurance, out of pocket, and
deductible amounts and determining contract and benefit
eligibility. Contact insurance companies as needed.
Review, process, and audit the medical necessity for each
patient behavioral health treatment and documentation insurance
authorization including review of CPT/ICD diagnosis codes.
Work as a patient advocate and functions as a liaison between
the patient and payer to answer reimbursement questions and avoid
insurance delays.
Communicate with patient access and medical staff to inform
them of any restrictions or special requirements in accordance with
insurance plans.
Update coding/payer guidelines for clinical staff and adheres
to CU Medicine guidelines with obtaining authorization.
Track pathways and performs various other business office
functions on an as needed basis.
Identifies and refers problematic workflow trends to Supervisor
for evaluation and solution.
Work Location:
Onsite – this role is expected to work onsite and is located in
Aurora, CO, State.
Why Join Us:
The University of Colorado Anschutz Medical Campus is a world-class
medical destination at the forefront of transformative science,
medicine, education and patient care. The campus encompasses the
University of Colorado health professional schools, more than 60
centers and institutes, and two nationally ranked independent
hospitals - UCHealth University of Colorado Hospital and Children's
Hospital Colorado - that treat more than two million adult and
pediatric patients each year. Innovative, interconnected and highly
collaborative, the University of Colorado Anschutz Medical Campus
delivers life-changing treatments, patient care and professional
training and conducts world-renowned research fueled by over $650
million in research grants. For more information, visit
www.cuanschutz.edu .
The Department of Psychiatry is one of the largest units in the
UCD-SOM and is comprised of 5 Divisions. The CU Department of
Psychiatry sets the standard for Education and Training of leaders
in psychiatry and mental health care, conducts ground-breaking
Research that aims to eradicate suffering due to psychiatric and
substance use disorders, provides ready access to state of-the-art
mental health preventions and interventions across the continuum of
care, and collaborates with the community and other key
stakeholders to promote well-being among all Coloradans. We
accomplish this vision in a manner that respects, values and
advocates for the dignity and worth of each individual and
family.
Why work for the University?
We have AMAZING benefits and offer exceptional amounts of holiday,
vacation and sick leave! The University of Colorado offers an
excellent benefits package including:
- Medical: Multiple plan options
- Dental: Multiple plan options
- Additional Insurance: Disability, Life, Vision
- Retirement 401(a) Plan: Employer contributes 10% of your gross
pay
- Paid Time Off: Accruals over the year
- Vacation Days: 22/year (maximum accrual 352 hours)
- Sick Days: 15/year (unlimited maximum accrual)
- Holiday Days: 10/year
- Tuition Benefit: Employees have access to this benefit on all
CU campuses
- ECO Pass: Reduced rate RTD Bus and light rail service
There are many additional perks & programs with the
CU Advantage .
Qualifications:
Minimum Qualifications:
- 3 years of insurance verification, financial counseling,
patient financial services, patient registration.
- Substitution: A combination of related education and/or
relevant experience in an occupation related to the work assigned
equal to three (3) years.
Applicants must meet minimum qualifications at the time of
hire.
Preferred Qualifications:
- A bachelor's degree in biological science, nursing, health,
human services, psychology, counseling, social work, or a directly
related field from an accredited institution.
- Experience using Electronic Health Record and Patient Health
Information management systems.
- Billing and coding experience.
- Experience with healthcare EMR (EPIC).
Conditions of Employment:
- Applicants must be legally authorized to work in the United
States without requiring sponsorship. We are unable to provide work
visa sponsorship or employment authorization for this position now
or in the future.
Knowledge, Skills and Abilities:
- Ability to communicate effectively, both in writing and
orally.
- Ability to establish and maintain effective working
relationships with employees at all levels throughout the
institution.
- Outstanding customer service skills.
- Knowledge and understanding of insurance authorizations, EMR,
eligibility software, scheduling software, scanning, and vendor
systems.
- Ability to use independent judgment.
- Ability to work with diverse patient population, providers, and
staff.
- Ability to comply with established rules, policies and
procedures and meet deadlines.
- Ability to be nonjudgmental and respectful of other's beliefs,
values, and culture.
- Ability to exercise discretion (e.g. patient
confidentiality).
- Knowledge of HIPAA regulations.
- Comfortable working in high volume, fast paced office
environment.
- Proficient in Microsoft Office programs and ability to learn
software programs.
- Strong organizational and time management skills with attention
to detail.
How to Apply:
For full consideration, please submit the following
document(s):
- A letter of interest describing relevant job experiences as
they relate to listed job qualifications and interest in the
position.
- Curriculum vitae / Resume
- Three to five professional references, including name, address,
phone number (mobile number if appropriate), and email
address
Questions should be directed to: Samantha Martin,
Samantha.2.martin@cuanschutz.edu
Screening of Applications Begins:
Immediately and continues until position is filled. For best
consideration, apply by
September 7, 2026.
Anticipated Pay Range:
The starting salary range (
or hiring range ) for this
position has been established as
$51,360 - $61,632
The above salary range (
or hiring range ) represents the
University's good faith and reasonable estimate of the range of
possible compensation at the time of posting. This position may be
eligible for overtime compensation, depending on the level.
Your total compensation goes beyond the number on your paycheck.
The University of Colorado provides generous leave, health plans
and retirement contributions that add to your bottom line.
Total Compensation
Calculator
Equal Employment Opportunity Statement:
CU is an Equal Opportunity Employer and complies with all
applicable federal, state, and local laws governing
nondiscrimination in employment. We are committed to creating a
workplace where all individuals are treated with respect and
dignity, and we encourage individuals from all backgrounds to
apply, including protected veterans and individuals with
disabilities.
ADA Statement:
The University will provide reasonable accommodations to applicants
with disabilities throughout the employment application process. To
request an accommodation pursuant to the Americans with
Disabilities Act, please contact the Human Resources ADA
Coordinator at
hr.adacoordinator@cuanschutz.edu
.
Background Check Statement:
The University of Colorado Anschutz Medical Campus is dedicated to
ensuring a safe and secure environment for our faculty, staff,
students and visitors. To assist in achieving that goal, we conduct
background investigations for all prospective employees.
Vaccination Statement:
CU Anschutz strongly encourages vaccination against the COVID-19
virus and other
vaccine preventable diseases . If you work, visit, or volunteer
in healthcare facilities or clinics operated by our affiliated
hospital or clinical partners or by CU Anschutz, you will be
required to comply with the vaccination and medical surveillance
policies of the facilities or clinics where you work, visit, or
volunteer, respectively. In addition, if you work in certain
research areas or perform certain safety sensitive job duties, you
must enroll in the
occupational health medical surveillance program .
