In this diverse role, you will support the fair, timely and effective management of student complaints, grievances, misconduct appeals and medical leave matters, helping to ensure the University meets its legislative obligations while delivering positive outcomes for students and stakeholders.

Key responsibilities:

• Supporting the management of complex student cases.
• Providing secretariat support to the Student Appeals Committee, the Medical Appeals Panel and the Student Conduct Committee.
• Assisting with managing student grievance, misconduct and serious misconduct appeals and medical leave matters, ensuring effective communication, record keeping and outcomes.