Interlibrary Loan Assistant

Position Overview

Provides work in managing and processing interlibrary loan (ILL) requests. Under the direction of the Interlibrary Loan Supervisor, this position performs other tasks related to interlibrary loans such as verifying and processing borrowing and lending requests; performing ILL and circulation database maintenance; and performing other duties as assigned.

Required Experience

• Experience with online library automation systems and online searching.
• Experience with interlibrary loan borrowing, lending, or other resource sharing technologies.
• Experience learning, adapting, and using new technology in a professional setting.
• Customer service experience and orientation.

Required Education

• High school diploma or equivalent.

Additional Preferred

• Work experience in an academic library public services department.
• Knowledge of academic libraries and the principles of library services, practices, and organization.
• Strong oral and written communication skills.
• Some supervisory or training experience.
• Experience using interlibrary loan and resource sharing processing tools such as ILLiad, Docline, OCLC Worldcat Resource Sharing, and Alma Resource Sharing.

Physical Requirements & Working Conditions

• Ability to lift, carry, and/or otherwise move 30 pounds