"Intern - Technical"

Job Description

Assist in maintaining and updating departmental databases, spreadsheets, and content management systems. Assist in developing and testing software applications using Java and Angular frameworks. Contribute to building and deploying applications on AWS cloud services. Support the implementation and troubleshooting of office technology, software applications, and digital tools. Help create and update technical documentation, user guides, and standard operating procedures. Perform data entry, validation, cleanup, and basic reporting using Excel, Google Sheets, or database tools. Aid in system testing, form development, and workflow automation projects using platforms like Google Workspace, Microsoft 365, or institution-specific tools. Provide first-level technical support to staff and faculty, including software setup, printer troubleshooting, and login/access issues. Contribute to process improvement initiatives through research, analysis, and documentation. Collaborate with IT staff or business analysts on technology-driven projects or service requests. Present a final project or summary of learning to the team at the end of the internship.

Qualifications

Knowledge, Skills, and Abilities

• Basic understanding of databases, spreadsheets, and office productivity tools (e.g., Excel formulas, Google Forms, SharePoint)
• Familiarity with help desk, ticketing systems, or cloud-based tools is a plus
• Strong analytical, technical troubleshooting, and organizational skills
• Comfortable learning and using new systems and applications
• Ability to be comfortable with ambiguity and asking for help when needed
• Excellent verbal and written communication skills
• Ability to maintain confidentiality and follow data security protocols
• Self-motivated with strong attention to detail

Experience

• Currently enrolled in or recently completed a degree in Computer Science, Information Technology, or a related field.
• Good foundation in Java programming and understanding of object-oriented principles.
• Exposure to front-end development with Angular (or similar JavaScript frameworks).
• Basic knowledge of AWS cloud services and cloud-native concepts.
• Must be eligible to work in the United States without sponsorship during the internship period.
• Must be in good academic standing with an expected graduation date.

Preferred Qualifications

• Interest in higher education and lifelong learning
• Technical certifications are a plus