"International Admission Officers"

Job Description:

• Do you have superb customer service skills?
• Have you got demonstrated experience in admissions and enrolments?
• Can you show cultural awareness in working with people from diverse backgrounds?

Kōrero mō te tūranga - About the role

Te Herenga Waka - Victoria University of Wellington is currently recruiting for International Admission Officers. These 6-month fixed-term, full-time roles are responsible for assessing international student applications, making an admission decision, and communicating the outcome. These positions play an important part of the international student recruitment and conversion process. A high level of accuracy, attention to detail with exceptional customer service is essential for being successful in this role.

Key responsibilities:

• Specialist admissions assessment and advice.
• Data management and reporting.
• Relationship management with stakeholders.

Ō pūmanawa - About you

You have/are:

• A mature attitude with excellent interpersonal and problem-solving abilities.
• A positive, dynamic individual with superb customer service skills, who works well in a pressured and multicultural environment.
• A professional, friendly, client-focused approach.
• Competency with the databases and CRMs enable you to present and communicate information in an effective manner.
• Cultural awareness and experience in working with people from diverse backgrounds provide this service with sensitivity and diplomacy.

Key requirements:

• Demonstrated work experience in admissions and enrolment of international students with an education provider.
• Well-developed organisational abilities, demonstrating initiative in work planning activities and the ability to prioritise to meet deadlines, often with competing demands, in a large and complex organisation.
• Demonstrated experience in the provision of timely and accurate advice to a range of customers and other stakeholders.
• Excellent interpersonal, networking, relationship building and communication skills to enable working with a diverse range of people and cultures, and at a variety of levels.
• Demonstrated experience of providing administrative and/or project support and managing electronic records.
• Proven ability to work autonomously and as a member of a team and demonstrated commitment to contributing to a positive team environment.
• Proven ability to maintain accuracy and attention to detail in a fast-paced environment.

Role Description: Click here to see further information, including salary details.

Close date for vacancy: 5 September 2025.

Contact details for vacancy: If you have any questions regarding this role, please get in touch with Izzati Khairul Anuar, International Admissions Manager (izzati.khairulanuar@vuw.ac.nz).

How to apply: Please ensure you are applying for this role directly on our careers page and not via email. Candidates must submit supporting documents along with their resume, such as a cover letter. We can only consider applicants who are citizens or residents of New Zealand or Australia or on a current working visa. Applications will be reviewed as they are received, and we may progress with suitable applicants prior to the application closing date. Applications from recruitment agencies are not accepted.