International Student & Scholar Advisor I

Company: North Carolina State University

Job Location:

Category: International Programs and Services

Type: Full-Time

Join the Pack! A community with nearly 8,000 faculty and staff, and 30,000 students. NC State is one of the largest employers in North Carolina, offering a large range of career opportunities. Visit us at https://jobs.hr.ncsu.edu/.

Location: Raleigh, NC

Essential Job Duties:
This position is an entry-level international student and scholar advising position. The primary focus of the position is processing F-1 and J-1 immigration requests as assigned.

International Student and/or Scholar Services: (90%)

• Carry out delegated international student and scholar processes under the supervision and direction of senior OIS staff and OIS leadership
• Process requests submitted by students and scholars or departments as assigned. Follow procedure manual and utilize other regulatory information to accurately update SEVIS and issue I-20 and DS-2019 documents
• Maintain accurate records and files on international students and scholars (stay current with file updates in database)
• Learn and stay abreast of regulations impacting international students and scholars. Participate in twice weekly policies and procedures meetings. Shadow advising appointments and drop-in advising
• Assist with maintenance of OIS front desk tasks- such as answering phones and OIS inbox as needed

Other Work/Responsibilities:

Other responsibilities: (10%)

• Assist with major recurring and special programs throughout the year such as new student orientation, welcome parties, workshops (e.g., tax, OPT or CPT), receptions, etc.
• Actively participate in OIS staff meetings, policy discussions and case review sessions, workshops, trainings, and other professional functions or university committees
• Participate in professional development and training activities through NAFSA, NCAIE, and other activities organizations, as well as continuous technical training
• Assist with other projects as needed and/or assigned.

Minimum Experience/Education:

• Require post-baccalaureate credentials or a bachelor's degree plus alternative or equivalent professional training and experience may be substituted for the advanced degree on an exceptional basis.

Required Qualifications:

• Excellent written and oral communication skills and ability to provide clear, correct, and respectful communications in a timely manner
• Strong organizational skills and attention to detail, and able to multi-task with accuracy and efficiency in a busy, time-sensitive environment with multiple deadlines and competing priorities.
• Must be able to work independently and on a team with others.
• Experience with Google Apps or Microsoft Office suite
• Per federal requirements, US citizenship or Permanent Residence is required.

Preferred Qualifications:

• Degree in International Studies, Higher Education and Student Affairs, Counseling, Social Work, Foreign Language, Communications or related field.
• Experience with data entry;
• Prior experience working in a higher education setting;
• Prior experience living or studying abroad.

Required License or Certification:

• Per federal requirements, US citizenship or Permanent Residence required.