coordinate shipping and receiving activity, support meetings and events, and assist with projects that improve service delivery for national office staff and NCAA championship-related operations. The role includes interaction with vendors, contractors, maintenance staff, community stakeholders and national office staff. Responsibilities Facilities and Office Operations
Assist with daily operational requests related to facilities, office services, conference center support, staff service needs and building readiness.
Track service requests, work orders, follow-ups and operational tasks to help ensure issues are documented, prioritized and resolved in a timely manner.
Support staff access, parking requests, signage, printing needs, basic office moves and other operational services as assigned.
Warehouse, Logistics and Event Readiness
Support shipping and receiving for NCAA meetings, events and championships. Serves as a liaison between NCAA staff and NCAA Distribution Center personnel, ensuring timely communication and operational support.
Assist with warehouse organization, inventory tracking, labeling, staging, storage and clean-up coordination.
Help prepare materials, signage, supplies and equipment for national office meetings, NCAA Convention, championships and other assigned events.
Operational Support and Process Improvement
Assist with vendor coordination, tracking deliverables, documenting issues and escalating time-sensitive concerns to operations leadership.
Support invoice processing, allocation tracking and record maintenance in partnership with operations leadership, procurement and accounting.
Participate in process improvement projects, including operational checklists, standard operating procedures, documentation clean-up and service delivery improvements.
What We’re Looking For
Candidates are encouraged to possess many of the following skills and experiences:
Interest in operations, facilities, logistics, or events
Strong organizational and time-management skills
Attention to detail and strong follow-through
Professional written and verbal communication
Comfort working with data, trackers, checklists and documentation
Microsoft Office proficiency, including Excel, Word, Outlook, Teams and PowerPoint
Ability to manage shifting priorities in a fast-paced environment
Customer-service mindset and willingness to support a wide range of operational needs
Former Operations interns may pursue careers in athletics administration, facilities and event operations, logistics, travel operations, procurement, vendor management, project coordination, nonprofit administration, higher education and business operations, applying the service delivery, communication and operational readiness skills developed through the NCAA Postgraduate Internship Program.
For information and to apply: https://www.ncaa.org/what-we-do/programs/postgraduate-internships/administrative-services/
