Job Title
Islander Housing Technology - Systems Administrator II
Agency
Texas A&M University - Corpus Christi
Department
Housing Maintenance
Proposed Minimum Salary
Commensurate
Job Location
Corpus Christi, Texas
Job Type
Staff
Job Description
TAMU-CC is a dynamic university designated as both a
Hispanic-Serving Institution (HSI) and Minority-Serving Institution
(MSI) with approximately 11,000 students from 47 states and 54
foreign nations. We employ over 1,400 full-time and 2,000 part-time
Islanders (including students/GAs). The University attracts highly
talented faculty and staff and offers an array of undergraduate and
graduate degrees, including doctoral programs. As a member of the
Texas A&M University System, TAMU-CC benefits from a range of
resources, increased visibility and influence, and opportunities to
collaborate in mutually beneficial ways with peers across member
institutions and associated agencies.
TAMU-CC's beautiful campus is located on a 240-acre island on
Corpus Christi Bay and was ranked #1 College by the Sea by Best
College Reviews. Our natural setting is enhanced by its modern,
attractive, and state-of-the-art classroom buildings and support
facilities.
PURPOSE
The Systems Administrator II Housing Technology, under general
direction, performs complex and specialized systems administration
functions supporting Islander Housing technology operations. This
position is responsible for maintaining and supporting critical
housing systems, including access control, housing management
software, network connectivity, security systems, and residential
technology infrastructure. The role requires advanced technical
troubleshooting, systems analysis, research, debugging, and
problem-solving to support a safe and reliable residential
environment.
DESCRIPTION
Functional Area 1: Technology Management
Percent Effort: 60%
- Administers and supports Housing technology systems, including
virtual and physical servers supporting residential
operations.
Manages and supports housing-related systems such as StarRez,
CS Gold door access, housing networks, wireless infrastructure,
cameras, and other residential technology platforms.
Monitors and maintains door access systems to ensure
operational continuity during outages, transitions, and emergency
situations.
Analyzes system logs and identifies potential issues impacting
Housing operations, resident access, or network
reliability.
Troubleshoots and repairs complex hardware, software, and
configuration issues related to residential technology
systems.
Troubleshoots routine networking issues within residence halls
and student housing facilities.
Provides Tier II support and assists with Tier III escalations
for Housing IT-related incidents.
Research, recommends, specifies, and plans hardware and
software purchases that support Housing operational and strategic
goals.
Provides technical oversight for system testing, application
support, integration, performance analysis, and tuning of Housing
technology systems.
Maintains accurate documentation regarding Housing IT systems,
configurations, procedures, and support processes.
Assists with implementation of new Housing technology
deployments and system integration testing.
Performs annual reviews and assessments of Housing technology
security, backup systems, and disaster recovery
processes.
Functional Area 2: Infrastructure Support
Percent Effort: 30%
- Designs, implements, installs, and configures Housing IT
infrastructure, including network file servers and related
hardware.
- Assists with routine audits of Housing systems, software, and
security controls.
- Assists with development and implementation of emergency
response and continuity plans for Housing technology systems during
hurricanes, power outages, and other crises.
- Evaluates emerging technologies and recommends solutions that
improve residential student experience and operational
efficiency.
Functional Area 3: Other Duties
Percent Effort: 10%
- Performs other duties as assigned.
- Collaborates with Residence Life, Housing Operations,
Facilities, University IT, and third-party vendors to support
residential technology needs.
QUALIFICATIONS
- Bachelor's degree in Information Technology, Computer Science,
or a related field.
- Three (3) years of related systems administration
experience.
- Additional experience/education may be used as a substitute for
the minimum education/experience requirement:
- High School Diploma/GED and seven (7) years of related systems
administration experience.
- Associate's degree and five (5) years of related systems
administration experience.
- Master's Degree and one (1) year of related systems
administration experience.
- Knowledge of systems administration, networking, server
management, and enterprise applications.
- Knowledge of troubleshooting methodologies, client support,
requirements analysis, project management methodologies, and IT
service delivery frameworks such as ITIL.
- Ability to troubleshoot complex technical problems in
high-demand operational environments.
- Knowledge of system security, backups, and disaster recovery
planning.
- Strong analytical, organizational, and communication
skills.
- Ability to manage multiple priorities and work collaboratively
with departmental and campus stakeholders.
- Ability to provide high-level customer service while supporting
critical student-facing systems.
- Understanding of emergency preparedness and operational
continuity within a residential campus environment.
- Ability to maintain the security and integrity of critical
infrastructure, which may include communications systems, computer
networks and systems, cybersecurity systems, electrical grid,
hazardous waste treatment system or water treatment
system.
PREFERRED QUALIFICATIONS
- Experience supporting access control systems, residential
networks, or enterprise applications preferred.
- Familiarity with housing management systems, access control
systems, and residential network environments preferred.
SALARY: $68,009.90 - $75,288/annually, approximately.
- $5,667.49 - $6,274/monthly.
NOTE: Employment may be impacted by the Presidential
proclamation issued on September 19, 2025 and the moratorium issued
by Texas Governor Abbott on January 27, 2026.
BENEFITS (rules, policies, eligibility apply)
From our generous
benefits package and
professional development opportunities, to our retirement programs
and our commitment to service excellence, the Island University is
an engaging and rewarding place to work.
Insurance
- Medical
- $0 - $30 per month for Employee Only coverage after university
contribution ($920 value).
- Up to 83% of premium covered by the university:
- Employee and Spouse
- Employee and Children
- Employee and Family coverage
- Dental & Vision
- Life Insurance, Accidental D&D, Long Term Disability,
Flexible Spending Account and Day Care Spending Account
On-campus wellness
opportunities
Work Life
Solutions:
- Counseling, Work Life Assistance, Financial Resources, and
Legal Resources
Tuition
Benefits:
- Public Loan Forgiveness
- Book scholarships
- 100% tuition coverage for up to 18 credit hours per fiscal year
(other rules may apply).
Retirement
- Teacher Retirement System of Texas (TRS) or Optional Retirement
Plan (ORP)
- Voluntary Tax Deferred Account/Deferred Compensation
Plan
Time Off:
- 8+ hours of vacation paid time off every month.
- 8 hours of sick leave time off every month.
- 8 hours of paid time off for Birthday leave.
- 12-15 paid holidays each year.
All positions are security-sensitive. Applicants are subject to a
criminal history investigation, and employment is contingent upon
the institution's verification of credentials and/or other
information required by the institution's procedures, including the
completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
To apply, visit https://tamus.wd1.myworkdayjobs.com/en-US/TAMUCC_External/job/Corpus-Christi-TX/Islander-Housing-Technology----Systems-Administrator-II_R-094781-2
je-07c4d1257840401d9bcb4e822bb9f182
