Job Details
ISS Operations Manager
Job ID: 300869
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular
About Us
Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!
Location
(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.
Department Information
DEPARTMENT SPECIFIC TASKS AND RESPONSIBILITIES:
1. Coordinates logistics and operational support for ISS-sponsored events, including speaker and panel coordination and event execution activities
2. Supports ISS Advisory Board administration, including coordination of meetings, preparation and distribution of materials, and maintenance of board records and stakeholder contact information
3. Coordinates operational support for ISS lab and student experience environments, including tracking and coordination of specialized supplies and related purchases
4. Maintains ISS department communications and department-level social media presence
DEPARTMENT SPECIFIC KNOWLEDGE, SKILLS, AND ABILITIES*:
Experience supporting events, advisory boards, or stakeholder engagement initiatives in a higher education environment
Experience supporting operational activities within academic, technology, or student-focused programs
Able to coordinate operational logistics for externally facing academic and industry engagement events
Able to support advisory board operations and maintain related stakeholder documentation and communications
Familiarity with operational coordination supporting specialized academic labs or student experience environments
Job Summary
Oversee the department's daily operations, ensuring the implementation and compliance with Kennesaw State University's established policies and procedures. Responsible for departmental budgeting, planning, and processing improvements and special projects as needed. Manages internal operations such as calendar oversight, data tracking and reporting, and purchasing processes and budgets.
Responsibilities
KEY RESPONSIBILITIES:
1. Oversees daily business operations, including payment processing, travel requests, correspondence, compliance documentation, and managing office supply needs.
2. Coordinates and supports meetings by preparing agendas and distributing notifications.
3. Assists leadership in defining project goals, developing plans, and tracking progress.
4. Identifies and recommends process improvements and efficiency enhancements.
5. Reviews, recommends, and implements procedure changes ensuring compliance with policies and regulations.
6. Develops and executes strategies to achieve objectives efficiently, including communication and marketing support
7. Prepares financial reports and forecasts future expenses.
8. Ensures compliance with fiscal rules and procedures, prepares budget amendments, reviews travel-related expenses, and manages purchasing processes.
9. Supports the hiring, scheduling, and payment processing for student assistants and other department roles.
10. May supervise and coordinate staff and student assistant hiring, training, and management.
Required Qualifications
Educational Requirements
Bachelor's degree from an accredited institution of higher education or an equivalent combination of relevant education and/or experience
Required Experience
Five (5) years of related work experience
Preferred Qualifications
Preferred Educational Qualifications
Advanced degree from an accredited institution of higher education relevant to the job
Preferred Experience
Previous experience in higher education
Proposed Salary
The budgeted salary range is $56,720 to $64,500 per year. Offers are based on relevant experience. Comprehensive benefits include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and more! Visit- https://hr.kennesaw.edu/benefits/index.php
Knowledge, Skills, & Abilities
ABILITIES
Demonstrated ability to think strategically and actively contribute to the creation and implementation of short and long-range department goals
Able to establish and maintain effective, collaborative working relationships with key campus stakeholders
Ability to foster teamwork
Able to handle multiple tasks or projects at one time meeting assigned deadlines
KNOWLEDGE
Knowledge of financial and budget processes
SKILLS
Management and oral and written communication skills
Problem/situation analysis and conceptual thinking skills
Excellent interpersonal, initiative, teamwork, problem-solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Strong attention to detail and follow-up skills
Strong customer service skills and phone and e-mail etiquette
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