IT Administrator, Information Technology

Job Description

The IT Administrator position is responsible for the management, design, deployment, and maintenance of data center systems as part of the UTC IT Infrastructure team. This role involves independently analyzing and solving complex technical problems, managing projects of moderate to advanced complexity, and collaborating with vendors and campus partners to meet the University's technology needs. The position requires innovative problem-solving skills to ensure the seamless integration of solutions that satisfy user requirements.

Responsibilities

Data Center Operations and Support

• Maintains, monitors, and optimizes data center infrastructure, servers and storage systems
• Ensures high availability and reliability of critical systems through proactive monitoring and maintenance
• Assists with developing and implementing disaster recovery plans to safeguard University data and operations
• Assists with capacity planning to ensure the data center can meet current/future demands
• Independently analyzes and resolves complex technical issues affecting operations
• Provides advanced-level support for escalated issues from other IT staff or users
• Uses innovative approaches to troubleshoot problems while balancing competing policies or constraints

Project Design, Deployment, and Execution

• Manages medium to large-scale projects involving system upgrades, migrations, or new implementations
• Collaborates with senior staff to design solutions that align with University goals
• Tests and deploys new technologies while ensuring minimal disruption to end-users
• Documents project plans, timelines, and outcomes for future reference

Vendor Collaboration and Product Integration

• Works with vendors to evaluate products that meet University requirements
• Manages vendor relationships to ensure timely delivery of services or products
• Oversees the integration of third-party solutions into existing systems while maintaining compatibility

License Management and Compliance

• Manages software licenses for purchased products used within the data center environment
• Ensures compliance with licensing agreements and University policies
• Tracks license usage and recommend renewals or upgrades as needed