IT Analyst/Programmer I

Company: North Carolina State University

Job Location: Raleigh, NC

Category: Programmer/Analyst

Type: Full-Time

Join the Pack! A community with nearly 8,000 faculty and staff, and 30,000 students. NC State is one of the largest employers in North Carolina, offering a large range of career opportunities. Visit us at https://jobs.hr.ncsu.edu/.

Essential Job Duties:

Project Management & Communication

• Manage projects: Oversee project progress, create accurate status reports, and ensure all work is completed on time and to exact specifications.
• Coordinate with clients: Communicate with clients to gather requirements and provide updates on project progress.
• Enforce rules: Monitor and enforce project rules and specifications.
• Suggest improvements: Recommend improvements to existing policies and procedures.
• Communicate progress: Provide regular updates to leadership and team members through emails and meetings.
• Provide training: Train staff on project requirements and train clients on how to use new applications.

Web Application Development

• Design and create applications: Develop new or update existing code, database queries, and user interfaces for web applications.
• Maintain and support applications: Provide technical support and documentation for web applications. This includes debugging, testing, and maintaining security for client data.
• Work with databases: Manage databases, including creating and optimizing queries, making schema changes, and performing backups.
• Use development tools: Utilize various development tools, programming languages, and graphic applications to create and maintain online applications and content.
• Stay current: Continuously update your knowledge of new technologies and software to ensure high-level performance.

Systems Administration & Maintenance

• Manage servers: Perform server maintenance tasks like installing security patches, providing system updates, and managing web and database servers.
• Provide technical support: Offer technical support to users and program staff as needed.
• Automate processes: Design and implement process automation to improve efficiency.
• Document everything: Create detailed documentation on system designs and operations.

Data Analysis & Methodology

• Develop data methods: Create methodologies for data collection and evaluation, including format design and project criteria.
• Work with stakeholders: Meet with program staff (specifically Career and Technical Education or CTE staff) to understand and communicate business rules to the rest of the team.

Other Work/Responsibilities:

• Other duties as assigned.

Minimum Experience/Education:

Master's degree; or Bachelor's degree with zero - two years of relevant experience; or an equivalent combination of education, training and relevant experience. For management-level roles, also include with the above requirements 1-2 years of supervisory experience.

Required Qualifications:

• Strong knowledge of networking technologies, WAN and client infrastructures, emergency procedures, monitoring and debugging procedures.
• Detailed understanding of assigned data and the use of its systems via developing through test plans/scenarios.
• Skilled in enterprise systems and familiarity with best business practices related to systems.
• Ability to set priorities and know when priorities need to be changed.
• Ability to work independently and manage work with minimal supervision.
• Ability to adapt work to unanticipated changes.
• Ability to organize and follow complex and/or detailed technical procedures.
• Ability to anticipate project problems and lead collaboration to avoid or manage problems.
• Ability to manage timelines, financial resources, and the activities of others to achieve success.
• Ability to monitor project progress and provide updates to managers.
• High level knowledge of coding applications code and supporting databases, file systems, servers, client-side scripting and interfaces.
• Fluent in ASP.NET, C#, HTML, and SQL.
• Familiar with Internet Information Services and Microsoft SQL Server.
• Ability to learn new programming languages as required.

Preferred Qualifications:

n/a

Required License or Certification:

n/a