IT Analyst

Description:

As an IT Analyst, you will collaborate with key stakeholders and teammates and employ critical thinking skills to analyze data, evaluate business processes and recommend/implement solutions that will assist the business to implement strategic vision through technology. You will perform research and analysis on trends, patterns, and processes, so that stakeholders can make data-driven decisions to improve organizational outcomes. To succeed in this role, you will be a self-motivated and directed team player with strong critical thinking, analytical, organizational, interpersonal and communication skills.

In addition to the data and business analysis role, you will be responsible for internal and external reporting, technical writing and training as well as providing infrastructure support and Level I technical support for enterprise applications. It is expected that you will be proficient with MS Office and that you will show attention to detail and have good time management skills.

This position reports to the IT Director.

Education/Experience:

A Bachelor’s degree in a relevant field is required with at least two years of higher ed work experience as an IT Analyst performing data and business process analysis, customer service, basic endpoint troubleshooting skills, writing technical documentation, and conducting training.

Experience with Canvas, Populi, Raisers Edge, Google Workspace, automation workflows, Excel macros/VBA is a plus.

Location: Charles Town, WV

Salary Range: $55,000 - $61,000 commensurate with experience

Tentative start date: Immediate Opening