Job Details
IT Apprenticeship, Communications and Change Management
Job ID: 300842
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Temporary
About Us
Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!
Location
(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.
Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.
Job Summary
Supports UITS communications and organizational change management efforts while developing practical, hands-on skills in a professional IT environment. Contributes to campus engagement, service awareness, and the communication of technology changes, helping build understanding and adoption of IT services across the university.
This position is an apprenticeship within Kennesaw State University Information Technology Services (UITS) and does not guarantee permanent employment with the University.
Responsibilities
KEY RESPONSIBILITIES:
- Promotes UITS at orientations, events, and activities on both campuses, including New Student Orientations during the summer and as needed throughout the academic year (availability typically Tues-Friday, 12-3 p.m., with occasional weekends)
- Supports Organizational Change Management (OCM) efforts by helping develop awareness materials and communication assets for new systems, technology updates, and service changes
- Works with UITS staff to create and update digital and print materials that communicate IT services, initiatives, and upcoming technology changes
- Provides administrative and project support for the UITS Communications and Organizational Change Management teams
Required Qualifications
Educational Requirements
High school diploma or equivalent
Required Experience
No experience required; on-the-job training provided
Preferred Qualifications
Preferred Educational Qualifications
Student currently enrolled seeking a degree
Proposed Salary
The budgeted hourly range is $12.50, $15.00 or $16.50 per hour. Offers are based on relevant experience.
Knowledge, Skills, & Abilities
ABILITIES
Able to handle multiple tasks or projects at one time meeting assigned deadlines
Shows initiative and a willingness to learn
Able to solve basic problems, follow guidance, and contribute to team project
KEY LEARNING OBJECTIVES:
Will develop skills and acquire experience in written and oral communication
Will develop skills and acquire experience with graphic design
Will develop skills and acquire experience and skills in public speaking
Will acquire experience and exposure to information technology systems, programs and processes
Will develop interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Will learn the fundamentals of Organizational Change Management (OCM) and how communication and engagement support technology adoption
SKILLS
Interest in developing skills in project coordination and presentation
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite, Canva)
Attention to detail and follow up skills
Customer service skills and phone and e-mail etiquette
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