IT Business Analyst

Maynooth University wishes to appoint an IT Business Analyst on a full‑time, permanent basis. This AOI‑grade role will report to the Business Intelligence Manager within the Enterprise Solutions function in IT Services.

Working as part of a team, the IT Business Analyst will act as one of the primary liaisons between business stakeholders and technical teams to ensure enterprise systems - such as the Student Information System, Finance, HR, CRM, and related platforms - are effectively supported, enhanced, and aligned with the University’s strategic and operational needs. This role involves eliciting, analysing, and documenting business requirements, ensuring alignment between the institution’s academic and administrative needs and the technical solutions being implemented and supported. The ideal candidate will have experience in higher education student systems and a track record of delivering complex projects.

The post holder will have a lead role in business process mapping and optimisation initiatives, identifying opportunities for automation and workflow improvements that enhance efficiency and user experience. They will also support system changes, troubleshoot complex issues, and contribute to strong governance and compliance by ensuring solutions adhere to GDPR, data protection requirements, and relevant institutional policies. The role will involve close collaboration with specialist teams within Enterprise Solutions and IT Services, as well as with academic and administrative units across the University.

Through training, documentation, and proactive stakeholder engagement, the IT Business Analyst will promote the successful adoption of enterprise systems and Business Intelligence capabilities, enabling evidence‑based decision‑making and operational excellence across the University. This position supports business‑critical systems, processes and initiatives and occasional work outside normal hours may be required. Duties may evolve in line with area and University priorities, and the successful candidate will be expected to demonstrate flexibility in responding to such changes.

Salary Scale:

Administrative Officer I: €59,812– €85,339p.a. (9 points)

Appointments will be made in accordance with public sector pay provisions.

Closing Date:

23:30hrs (local Irish time) on Wednesday, 3rd of June 2026.

Applications must be submitted by the closing date and time specified above. Any applications which are still in progress at the closing time on the specified closing date will be cancelled automatically by the system.

Late applications will not be accepted.

Maynooth University is an equal opportunities employer

The position is subject to the Statutes of the University